Intercom vs. Kommunicate Customer Messaging Software
Intercom vs. Kommunicate Customer Messaging Software
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Kommunicate | N/A | The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and… | $0 Talk to us |
Intercom | Kommunicate Customer Messaging Software | |||||||||||||||
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Entry-level Setup Fee | No setup fee | $40 For early-stage startups and individuals | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Kommunicate Customer Messaging Software | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Kommunicate Customer Messaging Software | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Kommunicate Customer Messaging Software | |
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Likelihood to Recommend | 9.0 (263 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Kommunicate Customer Messaging Software | |
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Likelihood to Recommend | Intercom | Applozic Inc. No answers on this topic |
Pros | Intercom | Applozic Inc. No answers on this topic |
Cons | Intercom | Applozic Inc. No answers on this topic |
Likelihood to Renew | Intercom | Applozic Inc. No answers on this topic |
Usability | Intercom | Applozic Inc. No answers on this topic |
Reliability and Availability | Intercom | Applozic Inc. No answers on this topic |
Performance | Intercom | Applozic Inc. No answers on this topic |
Support Rating | Intercom | Applozic Inc. No answers on this topic |
Online Training | Intercom | Applozic Inc. No answers on this topic |
Implementation Rating | Intercom | Applozic Inc. No answers on this topic |
Alternatives Considered | Intercom | Applozic Inc. No answers on this topic |
Return on Investment | Intercom | Applozic Inc. No answers on this topic |
ScreenShots | Intercom Screenshots | Kommunicate Screenshots |