Intercom vs. LiveHelpNow
Intercom vs. LiveHelpNow
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
LiveHelpNow | N/A | LiveHelpNow is a configurable live chat and/or help desk platform featuring ticket management, live chat and email support, call support, a knowledgebase, analytics, and more. | $21 per month |
Intercom | LiveHelpNow | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | LiveHelpNow | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | LiveHelpNow | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | LiveHelpNow | |
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Likelihood to Recommend | 9.0 (260 ratings) | 9.5 (2 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (168 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | LiveHelpNow | |
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Likelihood to Recommend | Intercom | LiveHelpNow |
Pros | Intercom | LiveHelpNow |
Cons | Intercom | LiveHelpNow |
Likelihood to Renew | Intercom | LiveHelpNow No answers on this topic |
Usability | Intercom | LiveHelpNow No answers on this topic |
Reliability and Availability | Intercom | LiveHelpNow No answers on this topic |
Performance | Intercom | LiveHelpNow No answers on this topic |
Support Rating | Intercom | LiveHelpNow No answers on this topic |
Online Training | Intercom | LiveHelpNow No answers on this topic |
Implementation Rating | Intercom | LiveHelpNow No answers on this topic |
Alternatives Considered | Intercom | LiveHelpNow No answers on this topic |
Return on Investment | Intercom | LiveHelpNow |
ScreenShots | Intercom Screenshots |