Intercom vs. Raiseaticket
Intercom vs. Raiseaticket
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat | |
Raiseaticket | N/A | Raiseaticket is a 100% free web-based helpdesk solution. The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations. Simplicity is the ultimate in… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Raiseaticket | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Raiseaticket | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Raiseaticket | |
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Likelihood to Recommend | 9.0 (263 ratings) | 9.0 (3 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Raiseaticket | |
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Likelihood to Recommend | Intercom | Fonicom Ltd |
Pros | Intercom | Fonicom Ltd |
Cons | Intercom | Fonicom Ltd |
Likelihood to Renew | Intercom | Fonicom Ltd No answers on this topic |
Usability | Intercom | Fonicom Ltd No answers on this topic |
Reliability and Availability | Intercom | Fonicom Ltd No answers on this topic |
Performance | Intercom | Fonicom Ltd No answers on this topic |
Support Rating | Intercom | Fonicom Ltd No answers on this topic |
Online Training | Intercom | Fonicom Ltd No answers on this topic |
Implementation Rating | Intercom | Fonicom Ltd No answers on this topic |
Alternatives Considered | Intercom | Fonicom Ltd |
Return on Investment | Intercom | Fonicom Ltd |
ScreenShots | Intercom Screenshots |