InterSystems HealthShare vs. SnapLogic

InterSystems HealthShare is an extremely powerful platform for which we have not found a need it cannot meet. Granted, some particular complex solutions may require a bit more 'engineering' level talent than some healthcare organizations staff in their traditional 'interface departments'. Organizations that make the investment in InterSystems AND their staff through training and empowerment of bettering their career will rapidly reap the rewards of a robust integration foundation with support for rapidly increasing the organization's ability to action their data using analytics, natural language processing, machine learning and business process orchestration. Through HealthShare, I have been able to harvest key business and clinical metrics rapidly from plain text blobs into discrete data elements, empowering our analytic users, reducing manual data entry and bettering the lives of our most important customer - the patient.

Incentivized

Snaplogic is unique from other IPASS tools if you're very sensitive about data security as they have an on-premise option where your data never needs to leave your data center. And data pipelines can be quickly created if Snaplogic has the requisite connector to your data sources. On the downside, if you're transforming a large amount of data for example in training machine learning models, a tool with elastic compute capability is more appropriate.

• A wealth of specific integration adaptors provided with the product, allowing for rapid low-code integrations for a myriad of use-cases.
• Most InterSystems provided functionality delivered with the product can be review and extended to allow for rapid development of custom solutions for adaptors and tools not met out-of-the-box.
• Continual timely releases ensure organizations can keep up to date with the rapidly changing healthcare integration space, while trusting that upgrades do not mean months of testing and validation. Most major upgrades can be completed within a few weeks of simple unit testing.

Incentivized

• Easy access to any type of source system. Data could be in any format.
• Very beautiful visual representation of transforms that makes it super easy to use it by any non developer.
• It can be run in cloud or on-premise. helping you choose your comfort of security.
• Has pretty good customer support and have recently started their community forum as well.

Incentivized

• Improvements to built in REST, SOAP and FHIR adapters to allow for low-code solutions against modern integration web service APIs.
• Terminology engine improvements to provide auto-mapping against the plethora of terminology datasets required by FHIR and US CDI standards.
• Tighter integration with Git/GitHub and similar platforms to enable Continuous Integration and Development models out of the box not only for general developers but healthcare integrators.

Incentivized

• They need to have a way to connect to GitHub to allow the users to maintain their version control in GitHub. This is a missing functionality.
• As pipelines become complex, it's difficult to have all the snaps stitched together - just like to see it done differently.
• They do not have a way to start/stop a preview. This is hard to use, especially if you have to stop an accidental preview invocation.

Incentivized

This has been hands down the BEST software company I have ever used and dealt with. I am a 25 year IT veteran at this college. They go above and beyond in soliciting our feedback/input and proactively follow up about bugs, issues, etc. I have given multiple potential clients my thoughts and after seeing the SL demo they all sign up. I appreciate their support model, it's REFRESHING!

Incentivized

It is very powerful but has a steep learning curve

Incentivized

They can be prompt but they have not been as useful as I've wanted. We had a bug that affected many of our customers through an API connection between SnapLogic and our platform. Eventually they were able to figure it out, but it took a long time of negotiating between our engineering team and theirs. Additionally, we installed the SnapLogic groundplex for our customers and we've run into a bunch of problems of connectivity. If SnapLogic offered to be on those calls with our clients to troubleshoot how to fix these problems, I would give them a better grade here.

Incentivized

The groundplex in our VPC is very nice for security reasons and the SnapLogic team was extremely helpful during our implementation

Incentivized

InterSystems HealthShare is not your standard integration platform. While the Health Connect product could be construed as an 'interface engine', it is so much more. The capabilities to extend the engine using low code and visual business process modeling ensures a wealth of use cases not covered by a traditional interface engine. Furthermore, while not a direct competitor of Epic (Epic is in fact an InterSystems customer themselves), we are far more comfortable relying on the robustness of the HealthShare platform for complex integrations, data modeling and data normalization using HealthShare than just Bridges and Interconnect alone.

Incentivized

We opted for SnapLogic due its ease of use and the flexibility it offers, it was the platform that was strongest in both application integration and data integration and both were use cases we wanted to be able to cover.

• Simple integration development time has been reduced from weeks to days.
• Complex integration development time has been reduced from months to weeks.
• On-call Support after-hours for the integration team has been nearly non-existent since the move to InterSystems, increasing employee retention and satisfaction as InterSystems 'just works'.
• Less need to purchase other products to implement complex integrations through web service APIs and SQL ETL processes - it can all be done with InterSystems.

Incentivized

• We have cut development time down by at least 70%
• The software was more on the expensive side at renewal which required some further approvals to be sought for the spend
• More developers are able to build and use Snaplogic pipelines in their projects

Incentivized