Invoca vs. Securly Filter

Management of campaigns is easy with it. It is a great tool if someone [wants to know] which of his campaigns is doing well and getting the most calls. It is quite favorable for all kinds of marketing campaigns and tracking calls is also convenient with Invoca. We are having a wonderful experience of call tracking with Invoca and its functioning and efficiency are beyond our expectations.

Incentivized

As I stated earlier, if you have iPads in a 1 to 1 usage, [Securly Filter] is your best filter. Students cannot break it or mess with any settings on a device that has an MDM setup.

Incentivized

• From an accounting perspective, Invoca makes it easy for us to determine where our call revenue is coming from and what call type generated the paid call.
• Their dashboard is very user-friendly. I like how you can see everything from the top level and see total call volume, commission paid, and conversion rate. But you can easily drill down into each campaign level too.
• Lastly, you can easily create call campaigns and create individual phone numbers. I especially like how we're able to create a ring pool that allows us to track exactly where the call is coming from, and it's not difficult to setup.

Incentivized

• Blocks objectionable content
• Customized profile management by OU.
• Logging

Incentivized

• Learning Invoca can be a bit of a challenge, as many items are hidden in various views.
• It does lack the ability to speak with 3rd party software with Zapier
• In certain ways, too much functionality for basic campaign setup.
• They do not try to take a business development role with their users to help them grow their business.

Incentivized

• Delegated management is sometimes difficult to get working, requiring undocumented changes.
• Pricing has gone up for Chrome devices.
• Syncing is a manual process.

Incentivized

Love, Love, Love this product!!

Incentivized

Invoca's client success team is great to work with, which is a nice value proposition for their business (many SaaS providers struggle with this). Their support team is very talented and fully capable of addressing the vast majority of questions that they receive. I haven't encountered any negative experiences when requesting assistance.

Incentivized

I don't like giving a 10 since everyone always has room for improvement, and while Securly is doing an awesome job, there is still room for improvement across the board.

Incentivized

Invoca is very user-friendly. It was easy to learn how to navigate and has a very user-friendly interface. It's hard to compare it against SaaS solutions like Five9 because their functions are different. Originally we selected Invoca because we were unaware of any SaaS solutions that accommodated all types of campaigns. We've found that now in LeadsPedia, but have still found that many partners prefer going through Invoca, so we still use it. It's an excellent platform for partners to access.

Incentivized

Securly Filter integration with Google Workspace for education makes it an ideal pairing for K-12 institutions. It has a friendlier portal and more intuitive UI, particularly when retrieving activity logs. The policy customization is also far easier and responsive. That being said, it does not provide a full-fledged firewall like Untangle NG (nor many of the other useful features from NG, such as simple-to-deploy VPN).

Incentivized

• It is really useful to set a price you will pay for inbound calls, and let Invoca manage that tracking system.
• We were able to run campaigns that could not have run otherwise because we had the call tracking for those calls.

Incentivized

• Securly has reduced our workload managing filters.
• Securly makes it quick to respond to user audit requests.
• Securly is quick to set up.

Incentivized