IONOS Hosting vs. Proofpoint Email Protection

I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.

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Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.

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• Private registration: 1&1 offers free private registration which makes them an automatic favorite.
• Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
• Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.

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• Spam - catches these emails before hitting the inbox.
• Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
• Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.

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• From my experience, customer services does not know how to address issues in an understandable language
• I feel that they arbitrarily overcharge w/o any explanation
• In my opinion it is really pricey

• Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
• Proofpoint can always continue to strive to keep its product a leader in the industry.
• Proofpoint's support site could be overhauled to provide a more logical flow.

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Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.

In over 8 years of operations, we have not had a single outage that affected us.

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There were no appliance errors or unplanned outages during five years of operation.

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The email system has not impeded out mail flow in any way, and we do not notice the delays we sometimes see with other systems that include spam/junk mail filtering.

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Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.

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We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.

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Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.

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We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.

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The scalability of the email solution far exceeds our needs and would be suitable for organizations not looking for an enterprise sized multipurpose solution (O365, Google Workspace, etc).

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You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.

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• 1&1 host our email and domains adequately. We can easily add and remove emails as needed.
• 1&1 also works with our website platform, Memberclicks.

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• Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info