Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amelia
Score 9.0 out of 10
N/A
IPsoft headquartered in New York offers Amelia, the company's artificial intelligence conversational bot for customer communication.N/A
Joule
Score 8.4 out of 10
N/A
Joule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A
Pricing
IPsoft AmeliaJoule
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AmeliaJoule
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsJoule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.
More Pricing Information
Best Alternatives
IPsoft AmeliaJoule
Small Businesses
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Score 8.6 out of 10
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Score 8.6 out of 10
Medium-sized Companies
Genesys DX (discontinued)
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Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
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Score 10.0 out of 10
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Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IPsoft AmeliaJoule
Likelihood to Recommend
-
(0 ratings)
7.9
(37 ratings)
Usability
-
(0 ratings)
8.2
(36 ratings)
User Testimonials
IPsoft AmeliaJoule
Likelihood to Recommend
IPsoft
No answers on this topic
SAP
I appreciate most how Joule helps to cut down the time spent on searching through SAP for information; rather than spending time on manual searches and report generation, we simply ask Joule and receive instant information. The tool is great for breaking down complex questions, offering clear guidance, and automating parts of the routine tasks.
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Pros
IPsoft
No answers on this topic
SAP
  • Code snippets or help create end to end code or interfaces design.
  • Automate data cleansing such as removing duplicates, correcting the formats, compare to tables and provide filtered data based on queries, etc.
  • Automate mail or workflow activities for end business user (This was tried as part of trail account in our team in Joule)
  • Control the data with more flexi reports suggested by AI Joule.
  • Monitor and govern standard reports provided by SAP with stats.
  • Search tool is enabled for BP, which reduces tedious time taken for displaying results.
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Cons
IPsoft
No answers on this topic
SAP
  • Analitycs and reporting, asking questions that can be solved by a graph or data comparison
  • Complex questions that mixes data of multiple areas
  • Voice recognition, would be great to add
  • Image recognition and enhancement of existing documents with corporate real data
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Likelihood to Renew
IPsoft
No answers on this topic
SAP
As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
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Usability
IPsoft
No answers on this topic
SAP
I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
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Reliability and Availability
IPsoft
No answers on this topic
SAP
It must be embedded in lower and on prim version
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Performance
IPsoft
No answers on this topic
SAP
It is indeed high performance tool to optimize your performance
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Support Rating
IPsoft
No answers on this topic
SAP
There havent been much case of support requirement
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Implementation Rating
IPsoft
No answers on this topic
SAP
Not yet implemented only saw demos
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Alternatives Considered
IPsoft
No answers on this topic
SAP
Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
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Scalability
IPsoft
No answers on this topic
SAP
Yes as sap is used widely across organisation
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Return on Investment
IPsoft
No answers on this topic
SAP
  • Promising but unquantified - We are in the early stages of adoption, it is too early to calculate a hard financial ROI.
  • Joule sometimes struggles with highly specific, custom business logic unique to our organization, limiting its utility to standard processes only.
  • Joule agents sound promising, which gives the ability to create your own agents.
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ScreenShots

Joule Screenshots

Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.