IRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.
N/A
Salesflare
Score 9.3 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
Pricing
IRIS CRM
Salesflare
Editions & Modules
No answers on this topic
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
Offerings
Pricing Offerings
IRIS CRM
Salesflare
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Discount available for annual billing.
More Pricing Information
Community Pulse
IRIS CRM
Salesflare
Features
IRIS CRM
Salesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
IRIS CRM
9.2
2 Ratings
17% above category average
Salesflare
7.8
16 Ratings
0% above category average
Customer data management / contact management
9.02 Ratings
8.615 Ratings
Workflow management
10.02 Ratings
8.016 Ratings
Territory management
9.02 Ratings
5.12 Ratings
Opportunity management
9.02 Ratings
7.716 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.02 Ratings
8.816 Ratings
Contract management
10.02 Ratings
10.01 Ratings
Quote & order management
9.02 Ratings
6.12 Ratings
Interaction tracking
9.02 Ratings
7.614 Ratings
Channel / partner relationship management
9.02 Ratings
8.29 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
IRIS CRM
9.3
2 Ratings
20% above category average
Salesflare
8.3
1 Ratings
8% above category average
Case management
10.02 Ratings
9.01 Ratings
Call center management
9.01 Ratings
7.01 Ratings
Help desk management
9.02 Ratings
9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
IRIS CRM
9.5
2 Ratings
21% above category average
Salesflare
8.4
14 Ratings
8% above category average
Lead management
9.92 Ratings
8.114 Ratings
Email marketing
9.01 Ratings
8.713 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
IRIS CRM
9.0
2 Ratings
16% above category average
Salesflare
7.9
14 Ratings
3% above category average
Task management
10.02 Ratings
7.914 Ratings
Billing and invoicing management
8.12 Ratings
8.01 Ratings
Reporting
9.02 Ratings
7.914 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
IRIS CRM
8.7
2 Ratings
13% above category average
Salesflare
8.0
15 Ratings
5% above category average
Forecasting
9.02 Ratings
7.912 Ratings
Pipeline visualization
9.02 Ratings
8.715 Ratings
Customizable reports
8.02 Ratings
7.513 Ratings
Customization
Comparison of Customization features of Product A and Product B
IRIS CRM
9.2
2 Ratings
18% above category average
Salesflare
8.6
14 Ratings
12% above category average
Custom fields
9.02 Ratings
9.114 Ratings
Custom objects
9.92 Ratings
10.02 Ratings
Scripting environment
9.02 Ratings
00 Ratings
API for custom integration
9.02 Ratings
6.812 Ratings
Security
Comparison of Security features of Product A and Product B
IRIS CRM
9.5
2 Ratings
13% above category average
Salesflare
7.8
13 Ratings
7% below category average
Single sign-on capability
10.02 Ratings
7.910 Ratings
Role-based user permissions
9.02 Ratings
7.712 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
IRIS CRM
9.5
1 Ratings
25% above category average
Salesflare
6.8
10 Ratings
9% below category average
Social data
10.01 Ratings
6.810 Ratings
Social engagement
9.01 Ratings
6.810 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
IRIS CRM
9.5
1 Ratings
24% above category average
Salesflare
7.7
10 Ratings
4% above category average
Marketing automation
10.01 Ratings
6.410 Ratings
Compensation management
9.01 Ratings
9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Grouping is done very effectively. For a company with a wide product portfolio, it is greatly beneficial to customize product families.
Streamlines the life cycle of merchant services very well. E-signatures, workflows, and help tickets are well integrated to maximize efficiency.
Processing stats and reporting tools are intuitive, useful, and aesthetically pleasing. The software allows you to quickly generate sales reports for specific product families and time periods.
Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
Powerful data automation features so everything you do has maximum bottom-line impact.
Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated messaging so convenient and simple. We believe that by understanding our customers we can make our business better and IRIS helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business a lot. We have found it very convenient to navigate and now we can better spread our business database. It helped us in having active and strong customer service and now we can better manage our relationship with our customers.
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.