Likelihood to Recommend The cost-effectiveness and flexibility of iSmartRecruit are impressive. It's a strategic investment that yields significant returns in recruitment success, in our opinion. Therefore, we wholeheartedly recommend it to anyone seeking top-tier recruitment software.
Read full review myStaffingPro is very easy to configure and setup and takes less than 2 business days to configure and get it up and running. It facilitates the HR Business Partners in their recruitment activities. For the Open Position in the Organization, with the use of the software, they can quickly shortlist the candidates with quick mix and match of the requirements. Interviews can be scheduled with the candidate. If a Candidate is selected, the proper background screening process is initiated and finally, the Onboarding process is also tightly integrated within the software.
Read full review Pros Easy and quick access to clients, candidates, jobs and prospects. Posting our jobs to our websites. Uploading and parsing candidate resumes is simple. Keeping track of our placements or the candidates we don't place (and notes about why) help us as we consider people for future opportunities. Read full review One strength of myStaffingPro is because of its heavy manual interface, there is a lot of detail and very specific reason codes. This is very useful for later reporting to get specific information on hires and rejects. Also the ability to upload documents (CVs, resumes, phone screen notes, etc) is all located in a convenient place The calendar function is good, there are stop measures to prevent double booking and the time zones are preset Read full review Cons Every system has some room for improvement. But no major issues were found, so it’s completely fine. he system comes with many features and is easy to use, but it still requires some form of training to use it to the fullest and get maximum advantages. Every staffing agency business has different needs and requirements. iSmartRecruit helps us to do that. Very quick to respond to requests. Sometimes, it may take more time if the requirement is complex. Read full review This product is not particularly easy to use because it is not intuitive. It is difficult to generate accurate reports. It is difficult to add notes and find particular requisitions. Does not integrate well with our internal system in changes candidates to employees. If a step in the hiring process is missed, it does not give any notifications. Read full review Likelihood to Renew If I were a decision maker, I would not choose to renew myStaffingPro because of the overly manual process and lost productivity. I've found other ATS's that have the same functionality but are more intuitive, user friendly and appealing. Getting a hold of customer service and support was difficult and they were rarely able to fix the immediate issue.
Read full review Usability I have used a lot of applicant tracking systems in my career. I've always gone back to MSP saying that it's always been my favorite. It's easy to use, I've never worked with a system so easy to use. It's also easy to figure out if you don't know where something is located - you can typically figure it out on your own without having to ask anyone.
Read full review Reliability and Availability They are good about scheduling maintenance during overnight periods. There have been a few server issues with the e-signature system over the weekends.
Read full review Support Rating We recently had an issue where it was brought to our attention by a candidate that specializes in Information Assurance and Network Engineering that their site was missing a secure socket layer for entering in your ssn, which means that when entering it, your ssn is in plain text in plain site. It should hide it with dots or asterisks as you type it to make it secure like when you enter passwords online. I turned off the field that collects SSN's immediately and have been waiting for a response as to when this would be updated so I could turn it back on. I submitted this to our rep back in October 2013 and they said they would forward it to their IT team. I never received any further follow up as to whether or not they would be updating this. I sent a follow up email and left voice messages asking for a status update in Jan. 2014 with no response. I finally called again at the end of Feb. 2014 and emailed. The rep seemed put out that I was telling her I was frustrated with the lack of follow through and that I told her I needed a response on whether or not this would be resolved. She then forwarded me an email from the IT team that said they didn't think this was an actual requirement, they would look into it. Today she emailed to let me know the IT team will not be making any changes. Whether or not the issue above is a DoD issue or not, the length of time to receive the final response was way too long and involved too much follow up on my part. The fact that they are unwilling to update the SSN field is also troublesome. Even if this is not an actual DoD violation or a mandate, it's a pretty common practice on most websites for collecting private information. Would you enter your PIN number into an ATM if it showed your PIN number until you hit enter? Identity theft is very high these days and people should feel like the company cares enough to help provide that extra layer of protection of their personal information. This recent development has really changed my opinion of MyStaffingPro drastically since I last wrote my review
Read full review Alternatives Considered I have seen many products but iSmartRecruit won my trust due to being user friendly and having unique features as well excellent support
Read full review We thought it would've been better than ADP, but it wasn't. Also, the sales person who sold us on Paychex promised that this and Paychex would be able to do a lot of things we needed, which turned out to be a lie when we were implementing it, and the MyStaffingPro expert told us it wasn't possible, and it never was. It wasn't as user friendly either.
Read full review Return on Investment It's eliminated the need to hire additional administrative staff. This is the single biggest savings. It has saved a lot of time that allows us to spend more of our time and resources responding to clients and candidates. Our clients and candidates feel we are more service-oriented and different than our competition. We've received referrals this way. Difficult to measure - but definitely huge items. Read full review Positive - Went from tracking candidates to excel to having a proper tracking system to move candidates through the hiring process faster Positive - Always working to improve current program to make it easier to use for recruiter, hiring managers, and candidates applying Negative - Bumpy start, but after building a relationship with the staff, smooth sailing to what we invested in Read full review ScreenShots iSmartRecruit Screenshots myStaffingPro Screenshots