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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iSpring LMS

    Score9.6 out of 10
    N/AiSpring LMS is an LMS developed by iSpring Solutions. iSpring LMS automates corporate training and helps to improve employee retention through quality onboarding, on-the-job training, gamification and engagement mechanics. With iSpring LMS, training and development professionals can launch eLearning fast, without any technical skills. Also, account owners can customize or white-label the learner portal to reflect their corporate branding. iSpring LMS's features…

    $16,050

    per year for 300 users (minimum)

    Agentforce Commerce

    Score7.9 out of 10
    N/ASalesforce Agentforce Commerce (formerly Commerce Cloud, and Demandware before that) is a cloud-based eCommerce solution for enterprises with merchandising tools, such as sorting, filtering, and image zooming, allowing customers to browse products.

    $4

    per month

    Pricing
    iSpring LMSAgentforce Commerce
    Editions & Modules
    Business - 300 users
    $16,050.00
    per year
    Business - 500 users
    $23,790.00
    per year
    Business - 1000 users
    $42,930.00
    per year
    Enterprise
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    iSpring LMSAgentforce Commerce
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsNo fees for storage or bandwidth.B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value
    More Pricing Information
    Community Pulse
    iSpring LMSAgentforce Commerce
    Considered Both Products
    iSpring Solutions Inc
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    31 Answers
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    30 Answers
    80%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    32 Answers
    88%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    24 Answers
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    29 Answers
    83%
    Implementation went as expected
    15 Answers
    Features
    iSpring LMSAgentforce Commerce
    Learning Management
    Comparison of Learning Management features of iSpring LMS and Salesforce Agentforce Commerce
    Feature
    iSpring LMS
    8.6
    37 Ratings
    4% above category average
    Salesforce Agentforce Commerce
    -
    Ratings
    Course authoring9.036 Ratings00 Ratings
    Course catalog or library9.228 Ratings00 Ratings
    Player/Portal9.433 Ratings00 Ratings
    Learning content6.626 Ratings00 Ratings
    Mobile friendly8.927 Ratings00 Ratings
    Progress tracking & certifications8.834 Ratings00 Ratings
    Assignments9.331 Ratings00 Ratings
    Compliance management7.228 Ratings00 Ratings
    Learning administration10.034 Ratings00 Ratings
    Learning reporting & analytics8.935 Ratings00 Ratings
    Social learning8.422 Ratings00 Ratings
    Gamification7.724 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning8.317 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of iSpring LMS and Salesforce Agentforce Commerce
    Feature
    iSpring LMS
    -
    Ratings
    Salesforce Agentforce Commerce
    8.9
    44 Ratings
    13% above category average
    Product catalog & listings00 Ratings9.339 Ratings
    Product management00 Ratings9.339 Ratings
    Bulk product upload00 Ratings8.138 Ratings
    Branding00 Ratings9.139 Ratings
    Mobile storefront00 Ratings9.335 Ratings
    Product variations00 Ratings9.341 Ratings
    Website integration00 Ratings8.639 Ratings
    Visual customization00 Ratings8.040 Ratings
    CMS00 Ratings9.437 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of iSpring LMS and Salesforce Agentforce Commerce
    Feature
    iSpring LMS
    -
    Ratings
    Salesforce Agentforce Commerce
    9.1
    34 Ratings
    17% above category average
    Abandoned cart recovery00 Ratings8.928 Ratings
    Checkout user experience00 Ratings9.234 Ratings
    Online Payment System
    Comparison of Online Payment System features of iSpring LMS and Salesforce Agentforce Commerce
    Feature
    iSpring LMS
    -
    Ratings
    Salesforce Agentforce Commerce
    9.5
    33 Ratings
    13% above category average
    eCommerce security00 Ratings9.533 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of iSpring LMS and Salesforce Agentforce Commerce
    Feature
    iSpring LMS
    -
    Ratings
    Salesforce Agentforce Commerce
    8.3
    38 Ratings
    8% above category average
    Promotions & discounts00 Ratings8.736 Ratings
    Personalized recommendations00 Ratings8.138 Ratings
    SEO00 Ratings8.233 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of iSpring LMS and Salesforce Agentforce Commerce
    Feature
    iSpring LMS
    -
    Ratings
    Salesforce Agentforce Commerce
    9.2
    41 Ratings
    13% above category average
    Multi-site management00 Ratings9.235 Ratings
    Order processing00 Ratings8.938 Ratings
    Inventory management00 Ratings9.237 Ratings
    Shipping00 Ratings9.530 Ratings
    Custom functionality00 Ratings9.338 Ratings
    Best Alternatives
    iSpring LMSAgentforce Commerce
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Intellum
    Score7.4 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iSpring LMSAgentforce Commerce
    Likelihood to Recommend
    9.6
    (44 ratings)
    8.7
    (55 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    7.8
    (11 ratings)
    Usability
    8.9
    (4 ratings)
    9.2
    (11 ratings)
    Availability
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    Performance
    9.1
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.8
    (30 ratings)
    9.0
    (3 ratings)
    In-Person Training
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    8.0
    (2 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    iSpring LMSAgentforce Commerce
    Likelihood to Recommend
    iSpring Solutions Inc
    My specific scenario is, that I need to deliver courses in two languages to multiple departments, so iSpring helps me with that from beginning and creating courses, to translating, and then enrolling people. What could be better is how reports works. Right now you can check report either by course or by department/person, but I would need to see everything on one page, like every single enrolment.
    Incentivized
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    Salesforce
    Global Sites; larger commerce organizations but not too large where the % rev-share would affect its feasibility in a feature comparison. Salesforce is rock solid in infrastructure and rarely has outages or issues; it scaled appropriately for holiday peak and was able to accomplish anything we put our minds to as long as we staffed development appropriately. The latter, however, is not to be overlooked. Developers are necessary and expensive.
    Incentivized
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    Pros
    iSpring Solutions Inc
    • Automatically re-enrolling employees when a certificate expires. Set it and forget it!
    • If set up properly from the beginning, you don't have to do much, with the roles and groups settings, you can automate a large portion of the course management.
    • I can provide visibility to anyone about any employee necessary, allowing me to put more responsibility on my managers, instead of doing it all myself.
    Incentivized
    Read full review
    Salesforce
    • Traffic - When we have sales, our traffic will increase exponentially and their cloud can handle the huge uptick in traffic we receive without overloading our servers.
    • Site updates - it continually monitors in the background for any upgrades or updates needed so we don't have to go in and do it ourselves. A real time saver!
    • Integration - outside plugins and add-ons are easy to install with Salesforce commerce cloud as it allows a seamless integration of extra plug ins onto our site.
    Incentivized
    Read full review
    Cons
    iSpring Solutions Inc
    • Some limitations where you can't create exactly what you want either in the design of interactions or lack of varied interactions
    • Images cannot be moved to where you want them on the interaction slides
    • Layout of interactions can't be adjusted and overides your powerpoint background
    • If you have to edit a course and delete it off iSpring Learn then the records of all the people associated to that course are swiped and there's not a way of retrieving the information.
    Incentivized
    Read full review
    Salesforce
    • The UX within the Business Manager portion of Demandware, the primary interface for marketers, is generally a confusing, inconsistent mess. Particularly infuriating are the lack of consistency for search and sort behavior within the tool.
    • A number of useful features, such as the ability to set schedules or tie features to unique customer segments, have seemingly arbitrary limitations imposed.
    • Demandware's idea of leveraging the community to be a learning resource and a sounding board for new ideas and features is a nice theory, but in practice it doesn't work for businesses with a lot of customization. I'm left with the impression that individual support is not a priority.
    Incentivized
    Read full review
    Likelihood to Renew
    iSpring Solutions Inc
    In the past I could not encourage my students to take online training. The results and the questions were hard to be given. When I used the iSpring Suite along with iSpring Learn, my dreams came through and most of the time my students are online and take good training with my programme.
    Incentivized
    Read full review
    Salesforce
    A huge factor influencing our decision to remain on the Demandware platform is that our new parent company is standardizing all its luxury brands in the US on it. We are fortunate. However, even if we had remained an independent company, I believe we would continue on the Demandware platform for all the reasons outlined in this review. I appreciate the stability the platform has provided to our eCommerce site in the last three years as well as the continuous improvements and technological advances being rolled out that will allow us to keep the site fresh, engaging, modern and stable. I've heard many horror stories from colleagues on other platforms who struggle with the expense and complexity involved with making what should be minor and simple changes and updates to their sites.
    Read full review
    Usability
    iSpring Solutions Inc
    Sometimes, things just aren't intuitive enough. For example, burying the catalog in the settings area makes no sense at all. The same goes for permissions and year reviews. It was a massive oversight that really caused a lot of confusion for all of our managers. It caused distrust in the LMS simply because someone who designed and developed it did not think that an employee review should be private to them, their direct supervisor, or the supervisor above. Instead, ANY manager could read ANY employee review. I have mentioned this several times throughout these questionnaires, and as you can see, I still find it incomprehensible that a company that wants to promote its software as a multifaceted solution could be so blind to something so critical, especially in terms of privacy.
    Incentivized
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    Salesforce
    The overall ease of using the system. Consolidation in location for our team members. Mobile application for on the go research, as many of our team members are constantly traveling to job sites or to meet clients. No more duplicate calls to current customers, since we have 12 different divisions that span the company. Mostly the ability to look at the database when our team members begin cultivating a new
    lead/prospect with a potential customer to see if anyone within the team has a
    relationship with that person or the company they work for.
    Incentivized
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    Reliability and Availability
    iSpring Solutions Inc
    I never experienced any unavailability
    Incentivized
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    Salesforce
    We have only had one instance where the platform went down in the time we have been using it.
    Read full review
    Performance
    iSpring Solutions Inc
    Everything runs smoothly.
    Incentivized
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    Salesforce
    No answers on this topic
    Support Rating
    iSpring Solutions Inc
    iSpring Learn’s customer support receives high praise for responsiveness. Live chat and tutorials are noted as highly effective in promptly resolving technical issues. iSpring Learn is a strong LMS for organizations focused on efficiency, engagement, and ease of use, with excellent support to ensure adoption success. iSpring Learn is a strong LMS for organizations focused on efficiency, engagement, and ease of use, with excellent support to ensure adoption success.
    Incentivized
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    Salesforce
    They are very responsive and a support technician will be assigned quickly. Even if there is further clarification needed for the ticket, or a solution is not immediately available, you feel that someone is there and staying on top of the issue. Most common issues are resolved quickly and satisfactorily.
    Incentivized
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    In-Person Training
    iSpring Solutions Inc
    We can say that most of my students attend my classes twice a week and that's not enough for someone to learn. I put some training for them to do at home and they really enjoy doing them. The kind of progress they make is really satisfying for them and they are always learning.
    Incentivized
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    Salesforce
    The in-person training was thorough. Trainer was pretty dry, but covered everything really well.
    Read full review
    Online Training
    iSpring Solutions Inc
    As a teacher, I used to spend a lot of time correcting my students' papers. Now with iSpring Learn, my time has been saved and everything is done automatically. All the time I can check my students' progress and I know which exams they have taken or they should take. On the whole, online training has really helped a lot of teachers
    Incentivized
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    Salesforce
    No answers on this topic
    Implementation Rating
    iSpring Solutions Inc
    When I talked to my colleagues or informed them to search for a programme before iSpring Learn, they were not successful in designing and implementing a programme like this. I am sure they have done a lot to implement it in the best and educational way. That was not that easy as we thought.
    Incentivized
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    Salesforce
    Implementation went fairly smoothly.
    Read full review
    Alternatives Considered
    iSpring Solutions Inc
    iSpring is a more entry level LMS. It does not have the same level of features and benefits. For example, it does not have the same level of communication capability. It does not have the same level of reporting functionality. It does not have the same ability to build reporting. It also does not have the same level of communication capabilities
    Incentivized
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    Salesforce
    When I think of Salesforce products, I sometimes think of them interchangeably as one big lump. It's hard not to be incredibly immersed in the ecosystem day in and day out and taking advantage of resources like Trailhead. While Microsoft Dynamics compares in quality and offerings, it doesn't offer the same engagement and resources as Salesforce in its communications, social, and marketing, which makes a difference in terms of relevance and help. Commerce Cloud comes with the support you need to succeed and the tools you need to grow. In a high demand consumer world, we need products like this to keep up and get ahead. The minute we catch up, we're behind. Salesforce helps you stay on pace and create the unique and personalized experiences customers everywhere expect.
    Incentivized
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    Scalability
    iSpring Solutions Inc
    Awesome. We have 10+ department, around 10 to 100 people in each and it is still very manageable
    Incentivized
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    Salesforce
    No answers on this topic
    Return on Investment
    iSpring Solutions Inc
    • iSpring has enabled me to deliver professional education to very high-level learners.
    • Due to the reviews of my users, many more learners have purchased my courses.
    • Several professional colleagues have inquired about my experience setting up online courses on iSpring Learn. I told them it was easy, logical, and no hassle; they will love the level of support.
    Read full review
    Salesforce
    • In my experience I see most of the retailers see better sales after moving to Demandware.
    • Site performance is really good if the application built with best practices suggested by Demandware.
    • Service integrations have some limitations in terms of quota etc but still all are inside manageable grounds.
    Incentivized
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    ScreenShots

    iSpring LMS Screenshots

    Screenshot of iSpring LMSScreenshot of the native mobile appScreenshot of the user portalScreenshot of development plansScreenshot of the knowledge baseScreenshot of the AI assistant