Jahia Digital Experience Platform vs. Progress Sitefinity

It is well suited for medium to large enterprises, especially if the company is handling multiple clients from a wide range of industries. It is not suitable for small companies because the initial setup is tedious and might not be cost-effective to consolidate data points.

Incentivized

Progress Sitefinity remains a little heavyweight for sites that require basic text content, or a limited number of pages. However, its flexibility (including the range of different content types if supports) make it a good choice for any organization requiring advanced content management capabilities at an affordable price.

Incentivized

• Its customization capabilities, Jahia does not disrupt creative autonomy as some of its competitors do. On the contrary, its modules and components are totally customizable, ensuring that you have your unique identity on the web without seeming similar or a "copy" of something already online.
• The ease of use, Jahia is extremely simple and easy to use, even users without great experience will have no problem dealing with it thanks to its intuitive interface.
• The technical support of Jahia is another strong point, service is always fast and enlightening, they really do their best to help in every way possible.

Incentivized

• 'Low-code structured content' (dynamic content types) is one of Sitefinity's most powerful features that allows you to structure content according to business needs, while at the same time dampening editorial freedom to ensure accessibility, meta enhancement, SEO and API consumption can be achieved.
• Sitefinity's content provider model allows us to flexibly (by means of admin interface) easily aggregate or separate content sharing within a multi-site instance.
• This proofs particularly powerful in emerging situations where there suddenly is a demand for content sharing across countries or regions.
• Adaptability at its core.
• While there's never a perfect fit for everything, it allows for easy code customization and extension being a .NET application at heart. Giving it a corporate edge over other custom solutions, whether it is on the development side or deployment side (on premise, IaaS or Azure DevOps Paas). And it has enabled us to put the system to use in its core feature - which is to manage content, where on other occasions we were able to take full advantage of its features such as A/B testing and personalization.

• Jahia would benefit from broader marketing and user-base. Great software, hidden gem still.
• Functionality-wise, adding an email campaign capability would really round out a full end-to-end stack.
• In context help, as we cycle through authors, retraining would be easier if admin screens had help in line.

• Diagram or illustrate more use cases for server setups, and managing of upgrades.
• I'd like to see the ability to synchronize from one server to multiple others at once.
• Implementation assistance as part of the purchase rather than farming out to 3rd party, although they did answer every question we asked in order to determine our best architecture setup.

Incentivized

I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle

Pricing makes this a no brainer. Not the best CMS, but with work arounds and some fumbling around we are able to make it do what we want it to do

Incentivized

The interface and ergonomics are designed to facilitate the use of the product. The creation of template is easy which allows to minimize the actions necessary for the provision of content.

Very big fan of this CMS, as it allows scalability, performance, and everything else. The support is great whenever we need it. As a marketer, the digital/marketing side of things is very easy to use and we've seen strong results from an SEO and marketing perspective. I can't speak to the developer/creative side too much, but in talking with these teams, they do recommend the tool as well.

Incentivized

[I give it this rating because it] was up most of the time. There are so many scheduled reboots that I don't think it would be a good choice for a 95% SLA.

Incentivized

Has been solid for us on availability

A bit sluggish sometimes as the compiler works.

We have quite a good support from Jahia but our main contact is still our integrator. I wish Jahia was more involved. The support from the Jahia Customer Success Manager has been quite irregular.

Incentivized

Support can be pretty good, even though, depending on the level of licensing, it can take longer to hear back from their team. They do have a phone option, which works well. Overall, they are knowledgeable, and helpful when needed. At times, support is able to access the system directly and troubleshoot critical items when needed.

N/A - I was not part of the implementation team. We have had this internally for over 5 years. Based on my experience, ensure that you have documentation on the initial implementation and subsequent upgrades. I would also recommend to have all the documentation on how and why the system was implemented the way it was

Incentivized

It was already used when I arrived at this job, so I can't say I [picked] this software. However, I used it 10 years ago, and I can see that they really improved the solution, and the interface is much more enjoyable now.

Incentivized

It is hands down just easier for our customers to use. The interface and the page builder experience is much better than what we have used in the past and has many enterprise features even in the lower price-point

Incentivized

Seems pretty scalable.

• The full Enterprise package with Form Factory and Marketing Factory included provides the best user experience as the sites are more dynamic and adapt themselves to end users profiles. You are likely to get a much better targeting of the content this way, but of course it has a cost
• Jahia is robust and reliable and is a good base to build up on digital transformation

• Sitefinity has reduced the amount of time it takes to edit and publish content, which has enabled us to get information out more quickly.
• Sitefinity allowed us to establish a consistent and modern brand identity and apply it across multiple websites.

Incentivized