TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jamf Now

    Score9 out of 10
    N/AJamf Now, formerly Bushel, is a cloud-based Mobile Device Management (MDM) solution for iPads, iPhones, and Macs in the workplace. According to the vendor, Jamf Now makes device management accessible and affordable for everyone, so businesses can support their users without help from IT. Jamf Now helps configure settings on all Apple devices quickly and consistently over the air and allows users to manage their devices by centrally deploying apps anytime from anywhere. Jamf Now can be…N/A

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Pricing
    Jamf NowMalwarebytes
    Editions & Modules
    No answers on this topic
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    Offerings
    Pricing Offerings
    Jamf NowMalwarebytes
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$2 per month per Mac or iOS device. First 3 devices are free. Price per month per device, billed monthly. No minimum. Cancel at any time; no questions asked. As your needs change, add or remove devices. We bill you based on current number of managed devices.All plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
    More Pricing Information
    Community Pulse
    Jamf NowMalwarebytes
    Considered Both Products
    Jamf Software, LLC
    No answer on this topic
    Malwarebytes
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Best Alternatives
    Jamf NowMalwarebytes
    Small Businesses
    Apple Business Essentials
    Score8.2 out of 10
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    Cisco Meraki SM
    Score9.6 out of 10
    Norton Small Business
    Score6.1 out of 10
    Enterprises
    Jamf Pro
    Score8.7 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jamf NowMalwarebytes
    Likelihood to Recommend
    8.0
    (5 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    7.8
    (5 ratings)
    Support Rating
    8.9
    (2 ratings)
    8.9
    (9 ratings)
    User Testimonials
    Jamf NowMalwarebytes
    Likelihood to Recommend
    Jamf Software, LLC
    Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.
    Incentivized
    Read full review
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    Pros
    Jamf Software, LLC
    • Resetting passwords remotely..
    • Locking or wiping a device.
    • Pushing new apps out to all or one iPad.
    • Controlling what apps are installed on the iPads.
    Read full review
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    Cons
    Jamf Software, LLC
    • I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
    • I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
    • They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
    Incentivized
    Read full review
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    Likelihood to Renew
    Jamf Software, LLC
    No answers on this topic
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    Usability
    Jamf Software, LLC
    Working in an environment with just macOS devices, Jamf Now is a great option. With Jamf Now, you get details with configurations that get down to the fine details of each device. Without Jamf Now, it would be a much bigger headache managing our Apple devices. Overall, this application makes our jobs much easier.
    Incentivized
    Read full review
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    Support Rating
    Jamf Software, LLC
    No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.
    Read full review
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
    Read full review
    Alternatives Considered
    Jamf Software, LLC
    Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.
    Incentivized
    Read full review
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    Return on Investment
    Jamf Software, LLC
    • Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.
    Incentivized
    Read full review
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
    ScreenShots

    Jamf Now Screenshots

    Screenshot of DevicesScreenshot of AppsScreenshot of Blueprints