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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jenkins

    Score8.1 out of 10
    N/AJenkins is an open source automation server. Jenkins provides hundreds of plugins to support building, deploying and automating any project. As an extensible automation server, Jenkins can be used as a simple CI server or turned into a continuous delivery hub for any project.N/A

    Survicate

    Score8.5 out of 10
    N/ASurvicate is survey software for getting continuous customer insights at scale. It can be used to measure customer satisfaction (CSAT), track an organization's Net Promoter Score (NPS), get website feedback, or test product-market fit. Survicate supports any use case related to collecting and managing customer feedback. Survicate can be used to: • Create customized surveys and start getting customer feedback within minutes • Run surveys where they are needed: via email…

    $99

    per month 500 responses per month

    Pricing
    JenkinsSurvicate
    Editions & Modules
    No answers on this topic
    Good
    $99
    per month 500 responses per month
    Better
    $149
    per month 1000 responses per month
    Best
    $249
    per month 2500 responses per month
    Better Than The Rest
    $269
    per month
    Better Than The Rest
    $299
    per month Custom pool of yearly responses
    Offerings
    Pricing Offerings
    JenkinsSurvicate
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Additional fees apply for additional users and domains. The price of the Scale plan is negotiated individually and depends on the number of monthly responses needed and possible custom needs, including integrations.
    More Pricing Information
    Community Pulse
    JenkinsSurvicate
    Considered Both Products
    Open Source
    No answer on this topic
    Survicate
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    26 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    27 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    26 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    No answers on this topic
    Features
    JenkinsSurvicate
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jenkins and Survicate
    Feature
    Jenkins
    -
    Ratings
    Survicate
    9.7
    5 Ratings
    19% above category average
    Survey templates00 Ratings9.83 Ratings
    Themes00 Ratings9.55 Ratings
    Custom logo/branding00 Ratings9.83 Ratings
    Survey Content
    Comparison of Survey Content features of Jenkins and Survicate
    Feature
    Jenkins
    -
    Ratings
    Survicate
    9.1
    4 Ratings
    7% above category average
    Changes to live survey00 Ratings9.93 Ratings
    Question design help00 Ratings8.93 Ratings
    Multiple question types00 Ratings8.54 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jenkins and Survicate
    Feature
    Jenkins
    -
    Ratings
    Survicate
    9.5
    5 Ratings
    13% above category average
    Survey logic flexibility00 Ratings9.55 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jenkins and Survicate
    Feature
    Jenkins
    -
    Ratings
    Survicate
    8.0
    5 Ratings
    1% below category average
    Response tracking00 Ratings5.01 Ratings
    Data export00 Ratings9.65 Ratings
    Standard reports00 Ratings8.65 Ratings
    Analytics00 Ratings8.94 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jenkins and Survicate
    Feature
    Jenkins
    -
    Ratings
    Survicate
    8.5
    3 Ratings
    2% below category average
    Access controls00 Ratings8.03 Ratings
    Compliance00 Ratings9.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jenkins and Survicate
    Feature
    Jenkins
    -
    Ratings
    Survicate
    9.3
    4 Ratings
    14% above category average
    Respondent restrictions00 Ratings9.34 Ratings
    Best Alternatives
    JenkinsSurvicate
    Small Businesses
    Apache Maven
    Score9.1 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Apache Maven
    Score9.1 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Gradle Build Tool (Open Source)
    Score9 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JenkinsSurvicate
    Likelihood to Recommend
    6.8
    (74 ratings)
    8.9
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    6.4
    (8 ratings)
    9.8
    (2 ratings)
    Performance
    8.9
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    6.6
    (6 ratings)
    9.6
    (2 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    JenkinsSurvicate
    Likelihood to Recommend
    Open Source
    Jenkins is a highly customizable CI/CD tool with excellent community support. One can use Jenkins to build and deploy monolith services to microservices with ease. It can handle multiple "builds" per agent simultaneously, but the process can be resource hungry, and you need some impressive specs server for that. With Jenkins, you can automate almost any task. Also, as it is an open source, we can save a load of money by not spending on enterprise CI/CD tools.
    Incentivized
    Read full review
    Survicate
    Survicate is well suited for very basic intercept polls and is less suited for more complex surveying tasks (e.g., anything more than basic skip-logic or surveying niche cohorts) and longitudinal surveying (e.g., comparing responses from the same or similar cohorts year over year).
    Incentivized
    Read full review
    Pros
    Open Source
    • Automated Builds: Jenkins is configured to monitor the version control system for new pull requests. Once a pull request is created, Jenkins automatically triggers a build process. It checks out the code, compiles it, and performs any necessary build steps specified in the configuration.
    • Unit Testing: Jenkins runs the suite of unit tests defined for the project. These tests verify the functionality of individual components and catch any regressions or errors. If any unit tests fail, Jenkins marks the build as unsuccessful, and the developer is notified to fix the issues.
    • Code Analysis: Jenkins integrates with code analysis tools like SonarQube or Checkstyle. It analyzes the code for quality, adherence to coding standards, and potential bugs or vulnerabilities. The results are reported back to the developer and the product review team for further inspection.
    Incentivized
    Read full review
    Survicate
    • IMO, the strengths of feedback lite is what it is called for - 'lite"... it is basic, simple, and easy to set up and use.
    • Especially should be mention that it is easy to set up, and you can have it working in less than a few hours.
    • Reliable - I don't remember even one "problem" or an issue we experienced with it.
    Incentivized
    Read full review
    Cons
    Open Source
    • The UI could be slightly better, it feels kind of like the 90s, but it works well.
    • An easier way to filter jobs other than views on the dashboard.
    • An easier way to read the console logs when tests do fail.
    Incentivized
    Read full review
    Survicate
    • In my opinion, inconsistent and visually unappealing survey visuals (e.g., NPS and cSAT questions look completely different from each other, creating a disjointed visual experience)
    • Poor customer service (in my experience, issue resolution can take weeks)
    • Lack of clarity around API & other technical capabilities requiring engineering assistance
    • Very limited maximum response limit per month
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    We have a certain buy-in as we have made a lot of integrations and useful tools around jenkins, so it would cost us quite some time to change to another tool. Besides that, it is very versatile, and once you have things set up, it feels unnecessary to change tool. It is also a plus that it is open source.
    Incentivized
    Read full review
    Survicate
    We use Survicate for now, over 7 years, and the tool is being constantly improved. New features and products has been introduced over the years. The team listens to our feedback we sometimes share, and improve the product based on that. We really appreciate being supported by the Customer Success, all the insights and help we got from them. And even though they introduced many new features over the years, the tool still remained super easy to use, even from new employees that join our team
    Read full review
    Usability
    Open Source
    Jenkins streamlines development and provides end to end automated integration and deployment. It even supports Docker and Kubernetes using which container instances can be managed effectively. It is easy to add documentation and apply role based access to files and services using Jenkins giving full control to the users. Any deviation can be easily tracked using the audit logs.
    Incentivized
    Read full review
    Survicate
    It's rare to use products that offer wide range of features, and yet are really ease to use. Over the years, the product has changed a lot, they introduced numerous new features, but the product remained really simple to use. We know it, because new employees who join our team, have no problem in starting to use Survicate on their own, without and dedicated training. The UI is really clear.
    Read full review
    Performance
    Open Source
    No, when we integrated this with GitHub, it becomes more easy and smart to manage and control our workforce. Our distributed workforce is now streamlined to a single bucket. All of our codes and production outputs are now automatically synced with all the workers. There are many cases when our in-house team makes changes in the release, our remote workers make another release with other environment variables. So it is better to get all of the work in control.
    Incentivized
    Read full review
    Survicate
    No answers on this topic
    Support Rating
    Open Source
    As with all open source solutions, the support can be minimal and the information that you can find online can at times be misleading. Support may be one of the only real downsides to the overall software package. The user community can be helpful and is needed as the product is not the most user-friendly thing we have used.
    Incentivized
    Read full review
    Survicate
    We had a lot of issues during implementation that required help from Survicate's engineers. In my experience, it took us over 4 weeks to be fully up and running due to lag times in communication.
    Incentivized
    Read full review
    Implementation Rating
    Open Source
    It is worth well the time to setup Jenkins in a docker container. It is also well worth to take the time to move any "Jenkins configuration" into Jenkinsfiles and not take shortcuts.
    Incentivized
    Read full review
    Survicate
    Setup was simple. One-time installation for our website and inside the product. We used Google Tag Manager to implement Survicate. So within 2 hours, we were able to run surveys, and also all attributes and events were passed to Survicate, so that we were able to use them to trigger surveys
    Read full review
    Alternatives Considered
    Open Source
    Overall, Jenkins is the easiest platform for someone who has no experience to come in and use effectively. We can get a junior engineer into Jenkins, give them access, and point them in the right direction with minimal hand-holding. The competing products I have used (TravisCI/GitLab/Azure) provide other options but can obfuscate the process due to the lack of straightforward simplicity. In other areas (capability, power, customization), Jenkins keeps up with the competition and, in some areas, like customization, exceeds others.
    Incentivized
    Read full review
    Survicate
    Considering the simplicity of the need, and the cost of such solution (~600$/yr), I don't think there was very deep research for any alternatives. The main alternative was embedding a feedback tool "organically" into our site, that option was taken off the table, for strategic considerations.
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Faster Time-to-Market: Jenkins automate the build, testing, and deployment process, enabling faster feedback and continuous improvement.
    • Improved Quality: Jenkins automatically run unit tests and integration tests, ensuring that code changes meet the necessary quality standards.
    • Cost Savings: Jenkins is an open-source tool that is free to use
    Incentivized
    Read full review
    Survicate
    • We had a business need - to collect feedback on our support knowledge base content. Feedback Lite fulfills this need, with simple, easy to use, solution.
    Incentivized
    Read full review
    ScreenShots

    Survicate Screenshots

    Screenshot of survey distribution methodsScreenshot of an email surveyScreenshot of an email NPS surveyScreenshot of an in-product surveyScreenshot of a link surveyScreenshot of a mobile survey