What users are saying about
Top Rated
268 Ratings
Top Rated
268 Ratings
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Score 8.2 out of 100

Likelihood to Recommend


Jenkins helps the flow of build from the development team to the QA team. Can be really helpful in doing continuous builds, but when this feature is turned on the development team must have great communication otherwise the risk of broken builds become very high. In the long run, we found it made things easier when we just pushed the build manually and appointed a team member the build master.
Dodd Weisenberger | TrustRadius Reviewer



  • Automatic jobs: there are infinite possibilities when it comes to Jenkins. You can run code against any testing suite you can imagine or conjure up. You can deploy applications at any time anywhere, automatically with no human intervention. If a certain stage fails, it will notify the team and your sysadmin of the issue so you can resolve it as quickly as possible
  • Automatic rollback: because of how Jenkins works, it can hold off publishing code and integrate locally to run QA procedures before pushing to deployment. This means that bugs are caught before your servers are updated and prevents a faulty program from affecting your downtime in the first place. Its a game changer for high availability.
Dylan Cauwels | TrustRadius Reviewer



  • Once we organized a hackathon with our GitHub Storage. Jenkins was integrated at that time. We had a 20GB plan, but it oversized to 50GB. We had to bear a large sum of money which was unpredicted by our company. Being a startup we cannot bear such mistakes.
  • Jenkins cannot be easily studied and managed. We have to recruit personnel part-time for managing and servicing the server.
  • Though it is open source, there is no dedicated community driven forum or support. There are 3rd party discussion and support portals. Thus, we use Gitter always for debugging and solutions.
Anonymous | TrustRadius Reviewer



Jenkins 5.0
Based on 3 answers
While the day to day use is very easy, the configuration and setting up of the system or new projects can be cumbersome.
Dodd Weisenberger | TrustRadius Reviewer



Jenkins 8.9
Based on 7 answers
Sometimes I feel like I am using software developed at the '90s. The Jenkins functioning is amazing. It fulfills its role, but when we are talking about the user interface, it is something painful sometimes, and unfortunately, I didn't see investment and/or improvement on this part over the past few years. Another thing I couldn't forget to mention is about the ecosystem around Jenkins, there are a bunch of plugins, but due to this flexibility, we caught ourselves struggling with broken plugins several times.
Erlon Sousa Pinheiro | TrustRadius Reviewer

Support Rating


Jenkins 6.4
Based on 6 answers
There is a large development community - but it is shifting as people move towards other tools. A lot of companies still use Jenkins and will build propriety tools, which doesn't help any of the open-source community.Jenkins has a lot of help and support online, but other, more modern, alternatives will have better support for newer tech.
Richard Rout | TrustRadius Reviewer

Alternatives Considered


We previously utilized Hudson - which was limited and did not have the extensive plugin abilities of Jenkins. We selected Jenkins for it's ease of use, beautiful interface, and stability. Other software such as Hudson and Bamboo didn't provide these abilities.
Anonymous | TrustRadius Reviewer

Return on Investment


  • Low investment: As the software is open source, there is no purchase required for on-premises installations, and there is a low barrier to entry for companies offering hosted solutions. This leads to competition on price, and therefore lower prices.
  • Saves time by automating manual tasks: There are often a lot of repetitive tasks that need to be done to prepare for a release, and Jenkins enables these tasks to be run easily and frequently (for example, running tasks on every pull request)
  • Near-immediate returns: Spend a day or two and easily automate most common tasks. Reports are visible so that managers and team leads can keep an eye on code quality.
Jonathan Yu | TrustRadius Reviewer

Pricing Details



Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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