TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jenkins

    Score8.1 out of 10
    N/AJenkins is an open source automation server. Jenkins provides hundreds of plugins to support building, deploying and automating any project. As an extensible automation server, Jenkins can be used as a simple CI server or turned into a continuous delivery hub for any project.N/A

    Usabilla (discontinued)

    Score5.6 out of 10
    N/AUsabilla was a web and app survey tool, developed by the Amsterdam company of the same name, and acquired by SurveyMonkey in March of 2019. The product is no longer available.

    $49

    per month

    Pricing
    JenkinsUsabilla (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JenkinsUsabilla (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JenkinsUsabilla (discontinued)
    Considered Both Products
    Open Source
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    26 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    27 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    26 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    22 Answers
    No answers on this topic
    Features
    JenkinsUsabilla (discontinued)
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jenkins and Usabilla (discontinued)
    Feature
    Jenkins
    -
    Ratings
    Usabilla (discontinued)
    8.0
    4 Ratings
    1% below category average
    Survey templates00 Ratings10.03 Ratings
    Themes00 Ratings6.04 Ratings
    Custom logo/branding00 Ratings7.94 Ratings
    Survey Content
    Comparison of Survey Content features of Jenkins and Usabilla (discontinued)
    Feature
    Jenkins
    -
    Ratings
    Usabilla (discontinued)
    8.6
    4 Ratings
    1% above category average
    Changes to live survey00 Ratings7.94 Ratings
    Question design help00 Ratings10.03 Ratings
    Multiple question types00 Ratings7.94 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jenkins and Usabilla (discontinued)
    Feature
    Jenkins
    -
    Ratings
    Usabilla (discontinued)
    6.9
    4 Ratings
    19% below category average
    Survey logic flexibility00 Ratings6.94 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jenkins and Usabilla (discontinued)
    Feature
    Jenkins
    -
    Ratings
    Usabilla (discontinued)
    5.8
    4 Ratings
    33% below category average
    Response tracking00 Ratings7.03 Ratings
    Data export00 Ratings5.54 Ratings
    Standard reports00 Ratings5.54 Ratings
    Custom reports00 Ratings5.52 Ratings
    Analytics00 Ratings5.54 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jenkins and Usabilla (discontinued)
    Feature
    Jenkins
    -
    Ratings
    Usabilla (discontinued)
    7.4
    4 Ratings
    16% below category average
    Access controls00 Ratings7.44 Ratings
    Compliance00 Ratings7.44 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jenkins and Usabilla (discontinued)
    Feature
    Jenkins
    -
    Ratings
    Usabilla (discontinued)
    8.4
    2 Ratings
    4% above category average
    Vendor-offered crowdsourcing00 Ratings10.01 Ratings
    Respondent restrictions00 Ratings6.92 Ratings
    Best Alternatives
    JenkinsUsabilla (discontinued)
    Small Businesses
    Apache Maven
    Score9.1 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Apache Maven
    Score9.1 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Gradle Build Tool (Open Source)
    Score9 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JenkinsUsabilla (discontinued)
    Likelihood to Recommend
    6.8
    (74 ratings)
    2.1
    (5 ratings)
    Usability
    6.4
    (8 ratings)
    2.1
    (3 ratings)
    Performance
    8.9
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    6.6
    (6 ratings)
    1.9
    (4 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JenkinsUsabilla (discontinued)
    Likelihood to Recommend
    Open Source
    Jenkins is a highly customizable CI/CD tool with excellent community support. One can use Jenkins to build and deploy monolith services to microservices with ease. It can handle multiple "builds" per agent simultaneously, but the process can be resource hungry, and you need some impressive specs server for that. With Jenkins, you can automate almost any task. Also, as it is an open source, we can save a load of money by not spending on enterprise CI/CD tools.
    Incentivized
    Read full review
    Discontinued Products
    If we could select 0/10 we would... We would not recommend anyone using this product as it excludes a very important user group, disabled users. If you use this product you will be failing ADA and WCAG 2.1 (EU Directive for public sector websites and mobile apps). In my opinion, you will be vulnerable to lawsuits.
    Read full review
    Pros
    Open Source
    • Automated Builds: Jenkins is configured to monitor the version control system for new pull requests. Once a pull request is created, Jenkins automatically triggers a build process. It checks out the code, compiles it, and performs any necessary build steps specified in the configuration.
    • Unit Testing: Jenkins runs the suite of unit tests defined for the project. These tests verify the functionality of individual components and catch any regressions or errors. If any unit tests fail, Jenkins marks the build as unsuccessful, and the developer is notified to fix the issues.
    • Code Analysis: Jenkins integrates with code analysis tools like SonarQube or Checkstyle. It analyzes the code for quality, adherence to coding standards, and potential bugs or vulnerabilities. The results are reported back to the developer and the product review team for further inspection.
    Incentivized
    Read full review
    Discontinued Products
    • Continuous feedback such as CSAT or NPS score.
    • Monitors feedback trends on recurring surveys through analytics dashboard.
    • In context, in the moment data rather than during a follow up survey.
    Incentivized
    Read full review
    Cons
    Open Source
    • The UI could be slightly better, it feels kind of like the 90s, but it works well.
    • An easier way to filter jobs other than views on the dashboard.
    • An easier way to read the console logs when tests do fail.
    Incentivized
    Read full review
    Discontinued Products
    • Styling and positioning of the 'Feedback' button could be improved with more options provided. Right now it seems very basic.
    • Triggered surveys and popups would also benefit for more styling and control over how the survey is presented to users. Sometimes it can be hard to match your brand to the out-of-box options available. I've seen more flexible versions of this in other providers.
    • Notifications of negative feedback (delivered via email) could be improved. We like to try and take immediate action and the notifications haven't always made this possible. I'd also like to see more notification options added to triggered campaigns and surveys.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    We have a certain buy-in as we have made a lot of integrations and useful tools around jenkins, so it would cost us quite some time to change to another tool. Besides that, it is very versatile, and once you have things set up, it feels unnecessary to change tool. It is also a plus that it is open source.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Open Source
    Jenkins streamlines development and provides end to end automated integration and deployment. It even supports Docker and Kubernetes using which container instances can be managed effectively. It is easy to add documentation and apply role based access to files and services using Jenkins giving full control to the users. Any deviation can be easily tracked using the audit logs.
    Incentivized
    Read full review
    Discontinued Products
    The interface to configure the questionary is quite easy to use. It helps to give autonomy to marketing teams. Once the initial setup is made (integrating a basic javascript code on your website), you can easily deploy any questionary on any page of your website. Usabilla is a very flexible tool overall.
    Incentivized
    Read full review
    Performance
    Open Source
    No, when we integrated this with GitHub, it becomes more easy and smart to manage and control our workforce. Our distributed workforce is now streamlined to a single bucket. All of our codes and production outputs are now automatically synced with all the workers. There are many cases when our in-house team makes changes in the release, our remote workers make another release with other environment variables. So it is better to get all of the work in control.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Open Source
    As with all open source solutions, the support can be minimal and the information that you can find online can at times be misleading. Support may be one of the only real downsides to the overall software package. The user community can be helpful and is needed as the product is not the most user-friendly thing we have used.
    Incentivized
    Read full review
    Discontinued Products
    If we could select 0/10 we would... If Usabilla were to fix their accessibility issues we would consider keeping our subscription to them, but as it stands this does not seem possible as Usabilla does not seem interested in making the platform accessible.
    Read full review
    Implementation Rating
    Open Source
    It is worth well the time to setup Jenkins in a docker container. It is also well worth to take the time to move any "Jenkins configuration" into Jenkinsfiles and not take shortcuts.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Open Source
    Overall, Jenkins is the easiest platform for someone who has no experience to come in and use effectively. We can get a junior engineer into Jenkins, give them access, and point them in the right direction with minimal hand-holding. The competing products I have used (TravisCI/GitLab/Azure) provide other options but can obfuscate the process due to the lack of straightforward simplicity. In other areas (capability, power, customization), Jenkins keeps up with the competition and, in some areas, like customization, exceeds others.
    Incentivized
    Read full review
    Discontinued Products
    I have Hotjar, Sprig, and Usabilla in my workplace. Usabilla unfortunately has the most limited feature set of the 3 options. The difficulty of administering a Usabilla survey on mobile is a big blocker for my projects. Sprig and Hotjar both allow mobile and allow video recordings (either of a user's screen or a user's webcam for impromptu interviews).
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Faster Time-to-Market: Jenkins automate the build, testing, and deployment process, enabling faster feedback and continuous improvement.
    • Improved Quality: Jenkins automatically run unit tests and integration tests, ensuring that code changes meet the necessary quality standards.
    • Cost Savings: Jenkins is an open-source tool that is free to use
    Incentivized
    Read full review
    Discontinued Products
    • Positive - gave us more insight into our user's journey post purchase.
    • Positive - let us know what problems our users were having with our account portal through moment of truth surveys.
    • Positive - gave us numbers to show to leadership that quantified the digital customer experience.
    Incentivized
    Read full review
    ScreenShots