Jenzabar ONE vs. Salesforce.org Education Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jenzabar ONE
Score 9.5 out of 10
N/A
Jenzabar ONE is a complete management platform for higher ed featuring modules for student registration and advising, student life and events, human resources, fundraising and tuition, and also eLearning module with student portal and mobile app.N/A
Salesforce.org Education Cloud
Score 8.7 out of 10
N/A
Salesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A
Pricing
Jenzabar ONESalesforce.org Education Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jenzabar ONESalesforce.org Education Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jenzabar ONESalesforce.org Education Cloud
Top Pros

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Top Cons

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Features
Jenzabar ONESalesforce.org Education Cloud
Student and Faculty Administration
Comparison of Student and Faculty Administration features of Product A and Product B
Jenzabar ONE
7.6
7 Ratings
9% below category average
Salesforce.org Education Cloud
8.8
5 Ratings
5% above category average
Integrations with 3rd-Party Education Technology6.76 Ratings8.14 Ratings
Online Registration Management8.36 Ratings8.75 Ratings
District Communications, such as messaging and alerting7.55 Ratings10.03 Ratings
Roster Management7.05 Ratings9.34 Ratings
Platform Customization7.25 Ratings6.84 Ratings
Teacher Self-Service6.04 Ratings8.53 Ratings
Student Data Security9.07 Ratings9.25 Ratings
Community Support8.66 Ratings8.84 Ratings
Class Scheduling8.55 Ratings9.43 Ratings
State and National-level Reporting8.25 Ratings9.52 Ratings
Compliance Support8.36 Ratings8.44 Ratings
Teacher and Parent Mobile Application5.32 Ratings8.43 Ratings
Best Alternatives
Jenzabar ONESalesforce.org Education Cloud
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Enterprises
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jenzabar ONESalesforce.org Education Cloud
Likelihood to Recommend
9.2
(10 ratings)
8.9
(11 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
6.2
(2 ratings)
User Testimonials
Jenzabar ONESalesforce.org Education Cloud
Likelihood to Recommend
Jenzabar, Inc.
Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.
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Salesforce
It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.
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Pros
Jenzabar, Inc.
  • Advising
  • Quicker processing
  • Easy to use
  • Great to see student full academic history
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Salesforce
  • Great use of integrating across all aspects of enrollment.
  • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
  • Reporting is fabulous inside of Salesforce.
  • All of the Apps in the App Exchange.
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Cons
Jenzabar, Inc.
  • Almost every module requires extensive training and building to have it function for your institution.
  • Some of the automated housing matchings is difficult to set up and must be changed each semester.
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Salesforce
  • It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report.
  • Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem.
  • Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task.
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Usability
Jenzabar, Inc.
No answers on this topic
Salesforce
It was really so easy to sign up and get going with the whole process
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Support Rating
Jenzabar, Inc.
No answers on this topic
Salesforce
People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
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Alternatives Considered
Jenzabar, Inc.
While I'm familiar with many other SIS in higher education, J1 is the only one currently in use
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Salesforce
I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
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Return on Investment
Jenzabar, Inc.
  • We have not taken full advantage of all the modules that Jenzabar One provides yet. However, in news releases and product documents many improvements have been made.
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Salesforce
  • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
  • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
  • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
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ScreenShots

Salesforce.org Education Cloud Screenshots

Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub