TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JetRails

    Score9.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A

    SiteGround

    Score8.8 out of 10
    N/ASiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

    $14.99

    per month

    Pricing
    JetRailsSiteGround
    Editions & Modules
    No answers on this topic
    StartUp 24 months
    $14.99
    per month
    StartUp 12 months
    $17.99
    per month
    StartUp 1 month
    $24.99
    per month
    GrowBig 24 months
    $24.99
    per month
    GrowBig 12 months
    $29.99
    per month
    GrowBig 1 month
    $34.99
    per month
    GoGeek 24 months
    $39.99
    per month
    GoGeek 12 months
    $44.99
    per month
    GoGeek 1 month
    $49.99
    per month
    GoGeek 3 months
    $49.99
    per month
    Offerings
    Pricing Offerings
    JetRailsSiteGround
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    JetRailsSiteGround
    Considered Both Products
    JetRails
    No answer on this topic
    SiteGround
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    7 Answers
    Best Alternatives
    JetRailsSiteGround
    Small Businesses
    Flywheel
    Score4.9 out of 10
    AccuWebHosting.Com
    Score9.9 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JetRailsSiteGround
    Likelihood to Recommend
    9.8
    (4 ratings)
    7.0
    (16 ratings)
    Usability
    9.8
    (4 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.8
    (4 ratings)
    9.9
    (4 ratings)
    User Testimonials
    JetRailsSiteGround
    Likelihood to Recommend
    JetRails
    JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
    Read full review
    SiteGround
    If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need. Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.
    Incentivized
    Read full review
    Pros
    JetRails
    • Hosting.
    • Magento hosting.
    • Big Commerce hosting.
    Read full review
    SiteGround
    • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
    • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
    • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
    • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
    Incentivized
    Read full review
    Cons
    JetRails
    • Expanded offering for Wordpress
    Read full review
    SiteGround
    • Business model and clarity about prices after the second year
    • Server Performance when it's stressed or under a big volume of traffic
    • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
    Incentivized
    Read full review
    Usability
    JetRails
    JetRails staff is very, very, very knowledgeable.
    Read full review
    SiteGround
    The UX is fluid and easy to understand.
    Incentivized
    Read full review
    Support Rating
    JetRails
    10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
    Read full review
    SiteGround
    I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.
    Incentivized
    Read full review
    Alternatives Considered
    JetRails
    JetRails works well in conjunction with a wide variety of hosting solutions.
    Read full review
    SiteGround
    I used Namescheap in the past. I believe Namescheap is a big company compared to SiteGround, as big as godaddy. I think because of that, you get what you expect. Good services, but maybe more costly and you have to pay for everything as extra. Email $5, SSL $10, CDN $10 etc In my opinion, SiteGround actually has packages that make sense for wordpress hosting. If my website gets a lot of traction in the future, I will need to upgrade from the current plan and maybe move away from SiteGround.
    Read full review
    Return on Investment
    JetRails
    • Saved us time
    • Saved us money
    Read full review
    SiteGround
    • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
    • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
    • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
    Incentivized
    Read full review
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