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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A

    LiveVault

    Score10 out of 10
    N/ALiveVault is a data backup and recovery option acquired by J2 Global from Iron Mountain.N/A
    Pricing
    JiveLiveVault
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JiveLiveVault
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    JiveLiveVault
    Data Center Backup
    Comparison of Data Center Backup features of Jive and LiveVault
    Feature
    Jive
    -
    Ratings
    LiveVault
    8.5
    1 Ratings
    1% above category average
    Universal recovery00 Ratings6.01 Ratings
    Instant recovery00 Ratings9.01 Ratings
    Recovery verification00 Ratings6.01 Ratings
    Business application protection00 Ratings9.01 Ratings
    Multiple backup destinations00 Ratings9.01 Ratings
    Incremental backup identification00 Ratings9.01 Ratings
    Backup to the cloud00 Ratings9.01 Ratings
    Deduplication and file compression00 Ratings9.01 Ratings
    Snapshots00 Ratings9.01 Ratings
    Flexible deployment00 Ratings8.01 Ratings
    Platform support00 Ratings9.01 Ratings
    Retention options00 Ratings9.01 Ratings
    Encryption00 Ratings9.01 Ratings
    Best Alternatives
    JiveLiveVault
    Small Businesses
    HCL Connections
    Score9 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JiveLiveVault
    Likelihood to Recommend
    9.1
    (37 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    6.6
    (17 ratings)
    -
    (0 ratings)
    Usability
    6.1
    (4 ratings)
    -
    (0 ratings)
    Availability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (2 ratings)
    -
    (0 ratings)
    Online Training
    5.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JiveLiveVault
    Likelihood to Recommend
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
    Read full review
    Ziff Davis Inc
    Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
    I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
    Incentivized
    Read full review
    Pros
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Ziff Davis Inc
    • Easy to install the client piece.
    • Easy to setup the backup policies.
    • Data encryption and security.
    Incentivized
    Read full review
    Cons
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Ziff Davis Inc
    • It does not play very well with virtual servers.
    • Support is not always responsive.
    • Issues with failed backups have cost our company time and money.
    Incentivized
    Read full review
    Likelihood to Renew
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Usability
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Reliability and Availability
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Performance
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Online Training
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Implementation Rating
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Alternatives Considered
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
    Read full review
    Ziff Davis Inc
    LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
    Incentivized
    Read full review
    Return on Investment
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    Ziff Davis Inc
    • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
    • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
    Incentivized
    Read full review
    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.