What users are saying about
87 Ratings
87 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

Jive

Very likely. Jive is great for teams & organisations that are separated by time and/or distance to share information and coordinate effort, planning and thinking. With time spent educating and coaching, it is a much better alternative to email and shared folders. My only concern is that recently there have been signs or at least rumors to the effect that customers need to abide by some minimum threshold for number of accounts, and demonstrate growth potential, or face the risk that licenses won't be renewed. From a business perspective, this doesn't make sense to me because any customer small or large represents revenue, so I'm hoping it is just that: a rumour. I would likely rate it 9 or 10 were it not for this concern (founded or not) that I have for the longer term.
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Feature Rating Comparison

Project Management

Jive
6.4
Task Management
Jive
6.5
Gantt Charts
Jive
5.1
Scheduling
Jive
5.7
Workflow Automation
Jive
6.6
Mobile Access
Jive
7.4
Search
Jive
6.9
Visual planning tools
Jive
6.6

Communication

Jive
7.1
Chat
Jive
7.3
Notifications
Jive
6.6
Discussions
Jive
7.7
Surveys
Jive
7.1
Internal knowledgebase
Jive
7.6
Integrates with GoToMeeting
Jive
7.0
Integrates with Gmail and Google Hangouts
Jive
6.5
Integrates with Outlook
Jive
7.1

File Sharing & Management

Jive
6.9
Versioning
Jive
7.3
Video files
Jive
6.3
Audio files
Jive
6.7
Document collaboration
Jive
7.1
Access control
Jive
7.9
Advanced security features
Jive
7.3
Integrates with Google Drive
Jive
6.1
Device sync
Jive
6.6

Pros

Jive

  • Collaboration
  • Integration with Outlook
  • File storage
  • Publishing
Erica Marois profile photo

Cons

Jive

  • Notifications can be wonky sometimes. I'm not sure why, but I often have to clear out new notifications multiple times before they disappear.
  • I'd like to see more robust options in the CMS for creating blog posts. It's not always easy for newbies to figure out how to position images, videos, etc. in a blog post.
  • Better training/tutorials for new users. For those comfortable with technology, Jive is quite intuitive. But we've found it's overwhelming for those who aren't as confident using new technology. Perhaps some quick and simple tutorial videos would be a helpful way to familiarize new users with the features available.
Erica Marois profile photo

Likelihood to Renew

Jive

Jive 6.6
Based on 17 answers
The product is part of the company DNA .. it would be very hard to get rid of it any time soon.
Chris Whipps profile photo

Usability

Jive

Jive 6.1
Based on 4 answers
It was very cumbersome to generate reports. Often I had to run several reports and then merge them offline to get what I needed.

Reporting granularity is also lacking
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Reliability and Availability

Jive

Jive 5.0
Based on 1 answer
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
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Performance

Jive

Jive 9.0
Based on 1 answer
The product worked as designed. It just didn't work for our needs.
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Support

Jive

Jive 6.9
Based on 2 answers
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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Online Training

Jive

Jive 5.0
Based on 3 answers
• I never took any live training for this product. I found on-demand training to be almost non-existent.
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Implementation

Jive

Jive 3.0
Based on 1 answer
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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Alternatives Considered

Jive

I was not involved in the decision to purchase JIVE. I was the lucky user of it
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Return on Investment

Jive

  • Cannot speak for my company but it clearly had the same impact Facebook had on the outside world. It allowed everyone in all of the corners of the company to have a voice, to rate content and comment on existent content, to collaborate better with similar interest users and to develop professionally by better having visibility in what opportunities, classes, seminars are out there.
  • It is NOT SharePoint and SharePoint is NOT Jive! They are different and they should be! There are features that are on the wish list for Jive to mimic from SharePoint and that is fine but the difference is clear and SharePoint will never be Jive in terms of ease of built, usability or collaboration!
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Pricing Details

Jive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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