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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    LexisNexis InterAction+

    Score6.9 out of 10
    N/ALexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A
    Pricing
    JobberLexisNexis InterAction+
    Editions & Modules
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    No answers on this topic
    Offerings
    Pricing Offerings
    JobberLexisNexis InterAction+
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JobberLexisNexis InterAction+
    Considered Both Products
    Jobber - Field Service Software
    No answer on this topic
    LexisNexis
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    JobberLexisNexis InterAction+
    Sales Force Automation
    Comparison of Sales Force Automation features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    5.1
    1 Ratings
    42% below category average
    Customer data management / contact management00 Ratings8.01 Ratings
    Workflow management00 Ratings3.01 Ratings
    Territory management00 Ratings3.01 Ratings
    Opportunity management00 Ratings5.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.01 Ratings
    Interaction tracking00 Ratings3.01 Ratings
    Channel / partner relationship management00 Ratings6.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    8.7
    1 Ratings
    12% above category average
    Case management00 Ratings8.01 Ratings
    Call center management00 Ratings9.01 Ratings
    Help desk management00 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    8.0
    1 Ratings
    3% above category average
    Lead management00 Ratings7.01 Ratings
    Email marketing00 Ratings9.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    4.7
    1 Ratings
    48% below category average
    Task management00 Ratings5.01 Ratings
    Billing and invoicing management00 Ratings4.01 Ratings
    Reporting00 Ratings5.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Forecasting00 Ratings4.01 Ratings
    Pipeline visualization00 Ratings4.01 Ratings
    Customizable reports00 Ratings5.01 Ratings
    Customization
    Comparison of Customization features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Custom fields00 Ratings4.01 Ratings
    Custom objects00 Ratings4.01 Ratings
    Scripting environment00 Ratings4.01 Ratings
    API for custom integration00 Ratings5.01 Ratings
    Security
    Comparison of Security features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    8.0
    1 Ratings
    5% below category average
    Single sign-on capability00 Ratings8.01 Ratings
    Role-based user permissions00 Ratings8.01 Ratings
    Social CRM
    Comparison of Social CRM features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    4.5
    1 Ratings
    50% below category average
    Social data00 Ratings4.01 Ratings
    Social engagement00 Ratings5.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    5.0
    1 Ratings
    40% below category average
    Marketing automation00 Ratings5.01 Ratings
    Compensation management00 Ratings5.01 Ratings
    Platform
    Comparison of Platform features of Jobber and LexisNexis InterAction+
    Feature
    Jobber
    -
    Ratings
    LexisNexis InterAction+
    5.0
    1 Ratings
    42% below category average
    Mobile access00 Ratings5.01 Ratings
    Best Alternatives
    JobberLexisNexis InterAction+
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobberLexisNexis InterAction+
    Likelihood to Recommend
    9.9
    (22 ratings)
    6.0
    (1 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    JobberLexisNexis InterAction+
    Likelihood to Recommend
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    LexisNexis
    It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
    Incentivized
    Read full review
    Pros
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    LexisNexis
    • Collects contact information from incoming employees
    • Synchronizes with Outlook contacts
    • Separate interface for marketing and casual users
    Incentivized
    Read full review
    Cons
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    LexisNexis
    • The Windows app for marketing could be more wizard driven and simpler
    • Technical support documentation is lacking in up to date information
    Incentivized
    Read full review
    Likelihood to Renew
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    LexisNexis
    No answers on this topic
    Usability
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    LexisNexis
    No answers on this topic
    Support Rating
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    LexisNexis
    No answers on this topic
    Alternatives Considered
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    LexisNexis
    No answers on this topic
    Return on Investment
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    LexisNexis
    • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
    Incentivized
    Read full review
    ScreenShots