Jobma vs. Recharge

This is pretty much perfect if you are in a situation like us i.e, want to improve/replace your phone screening and ensure your clients only interview good candidates. It also works great for pretty much any role you might be hiring for since the video interview part happens early in the process. The only scenario where this might not be used in your recruitment process is if you hire a few people throughout the year. In that case, it probably doesn't make sense.

If you are using Shopify and have plenty of ecommerce orders a month, Recharge is a no brainer when it comes to setting up and using a subscription service. We can't say enough about how well their team works and implements everything along the way. They also teach us common practice things to set up in the admin for customers to use, and help us with reporting and analysis to get better and grow.

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• Overall interviewing experience with Jobma is outstanding.
• Jobma connects us to worldwide talent remotely and helps discover, engage and recruit star talent for the position effectively.
• I was also able to share some of the initial interviews and the management team supported and loved the tool. Thanks, Jobma, for making this a reality.
• Jobma allows us to conduct our preliminary interviews with ease.

• Auto trigger subscription orders
• Buy box widgets on the website

• I feel like their live video interview should be easier to set up. Right now it takes a few clicks to get it set up. There should just be an option to immediately do a live interview without the scheduling bit.
• We would like to be able to download our video interviews but I am told that is a GDPR/compliance thing they cannot do.

• We would like to see a bit more design concepts with their product page widget
• It would also be nice if they had a "Points Program" rather than just a Loyalty Program that worked off of money back
• Very rarely their admin UI will hang, causing us to log out and try again.

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Works great. Its affordable and reliable. Great support. Whats not to like

In my experience, Recharge is very slow loading, both for our customer facing dashboards and our internal dashboards. We regularly deal with customer complaints, having difficulty using their subscription management dashboard. Working in the Recharge admin dashboard is also slow and clunky. It can be a little bit of a battle to get stuff done and it's not uncommon for analytics dashboards to simply fail to load. All in all, working with Recharge is not an enjoyable experience for me.

In my experience, Recharge support is... quite poor. They are slow to respond and unhelpful. Even at a different brand I worked at with an Enterprise contract and guaranteed few hour response times, they would regularly take one to three days to get back to me, which is quite a bit longer than the Enterprise support response times. I've had to get into arguments with them multiple times about bugs before they would admit them to be bugs and fix them and their go to support is to usually blame Shopify. There was one time I accidentally sent an email to a different vendor asking about Recharge support, and the other vendor provided a more helpful response than Recharge support.

I have used Spark Hire in my previous organization which is an alternate software for Jobma, but Spark Hire pricing is very expensive when compared to Jobma. So I would recommend always Jobma for its features and affordable pricing.

We actually surveyed over a dozen potential Shopify subscription apps before we finally decided to settle on Recharge. Recharge is definitely not the cheapest, but they also weren't the most expensive, either. For the all of the features and technology they offer versus what they are charging, we found it to be extremely fair (and now well worth the price).

Incentivized

Independently Invited by TrustRadius

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• Integration of Jobma into hiring tool kit has significantly reduces the interview rounds and time and fast-forward the complete interview process.
• It provides easy to easy dashboard and make it convenient for the hiring managers to track personal and team performances of recruiters that makes hiring more effective and objective driven.

• Our subscriptions are 33% up already from our previous system
• Email automation is working super smoothly
• Their tools (like Cancelation Prevention) really do help with order churn

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info