Our HR team had difficulty getting potential candidates on the phone often due to scheduling issues. The other problem we faced was that too much time was being spent on the phone talking to candidates when we did get hold of them. So we tried out one way video interviews using Jobma and it worked out brilliantly. Our HR would just send the 3-4 questions they were asking the candidates on the phone via a Jobma interview and the candidates recorded a video of themselves whenever they had some free time. This also freed the time from our HR team.
Plus it let us coordinate better internally. Now we could get the input from operations managers and Team leads on a candidate before we brought them into the office for a face to face.