Jolt is a task and workforce management, with time & attendance, remote (selfie) login, scheduling, and simple tasking tools, from the company of the same name in Provo, Utah; useful for small teams that could leverage frequent communication.
There is no better way for Cleaning & Maintenance Lists. The follow-up is automatic, it is user-friendly for leaders, and easy to update as needs change.
I am excited for the new updates coming out that will help our new hire training!
I like it i think it makes the whole buying journey really smooth for the end customers , it’s easy to use for baristas and it’s actually better than most software’s out there.
But the service is not great , for simplest if things they take too much time to rectify , i mean the live line for ordering related issues is good it’s more technical glitches and installation related issues that take more time.
Time management and tracking of daily employee productivity.
Allows for instructional data to be added to all our checklists, audits, etc to provide hands on training all the time!
Ease of use. It's a breeze to create new lists and use the lists already created
Mobility- my staff is on the go and being able to grab an iPad at the beginning of their shift and take it with them through the day completing tasks and allowing for more autonomy in our work force
Versatile. Can be use for simple list down to more complex guides and checklists with calculations and scoring.
We would love to see a "favorites" icon that can be enabled for any label. We have dozens of labels specific to products/processes that are grouped within a multitude of categories. If one is not familiar with which category a label is stored, it requires the use of the search function in Jolt (which is definitely a nice feature and great time saver). However, we were able to create a category called "favorites" and duplicated our frequently used labels into this location for ease of access.
Jolt is very user friendly and offers a lot of solutions to my companies needs. If it offered a Payroll piece and a Point of Sale piece it would make it a complete system that would solve 99% of my companies needs.
The system itself is very user friendly and every one of our team members is able to use it easily. The only difficulty that we have occasionally run into is a lack of connectivity between the Bluetooth printer and the iPAD. There are only two or three of us on staff that are well versed enough with the product to be able to fix it when there is this kind of issue.
I like the usability, for customers it’s easy to use even for admins it’s easy to extract reports , analyse performance. I didn’t give it 2 points because I think a lot of features can be added and the service can be improved. Also modules like inventory are too complicated for the users to do it themselves the team should take the initiative of getting it setup or have an easier way of getting started on that
When I have had questions or needed technical support, I have received a very prompt response to my emails. The answers are concise and if there are instructions they are easy to follow and implement. All interactions I have had with the Jolt team have been a very positive experience.
Jolt provides a full house of solutions. I would have to go with at least two of the other companies to capture all the solutions I was looking for. Jolt gave me all of it. I also want to be clear that other companies promised solutions that they hadn't built out yet. Jolt is upfront and honest about things they are working on, but they won't sell them to you as a means to get you in, only to disappoint you. I have a lot of respect for that.
It was better priced , had more features and ease to use. It’s suited for all size of business. Especially smaller , all digital businesses. I also evaluated a few other tools and I remember Rista being an easy choice because i wanted the order confirmation and bills to go on WhatsApp and not messages which not a lot of these software’s were offering .
Food safety processes have reduced significant amount of time managing.
Cleanliness- Saved some labor dollars here by implementing a more consistent process. Added some training videos on cleanliness to help give a clear message of the expectation.
Recipe Management- We have saved thousands on having the ability to upload live recipes and be global rather than having the paper copies of recipes laying around and possibly not being up to date.
So i save cost of one billing resource that’s let’s say 15k per month per outlet where i pay Rista double that amount for a year so my 10month resource cost is saved
Negative impact which i think is very niches people feel hesitant to share their number and i think Rista should add a feature where sharing number isn’t compulsory as not everyone’s comfortable sharing their mobile number
The entire inventory module is too complicated to setup so while i have it for the past 2 years i still haven’t configured it
