What users are saying about
250 Ratings
274 Ratings
250 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
274 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Joomla

Joomla! is a great CMS for companies who are looking for flexibility and extensibility. With the right set of extensions, it's extremely secure and able to power any type of website, from simple to complex. Any time a business wants to do more than just put up content and pretty pictures on their website, Joomla! is my recommendation. For companies, however, that are looking for simple brochure websites without a lot of complexity, it might be too much. Also, for companies that are looking for enterprise-level solutions with white-glove support, an open-source CMS may generally not be the best path, unless they also have a dedicated vendor who provides that type of support.
Lisa Keyser | TrustRadius Reviewer

Shopify

Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Dan Hanna | TrustRadius Reviewer

Feature Rating Comparison

Security

Joomla
8.8
Shopify
Role-based user permissions
Joomla
8.8
Shopify

Platform & Infrastructure

Joomla
8.7
Shopify
API
Joomla
8.4
Shopify
Internationalization / multi-language
Joomla
8.9
Shopify

Web Content Creation

Joomla
7.6
Shopify
WYSIWYG editor
Joomla
7.2
Shopify
Code quality / cleanliness
Joomla
7.9
Shopify
Admin section
Joomla
8.5
Shopify
Page templates
Joomla
8.0
Shopify
Library of website themes
Joomla
7.6
Shopify
Mobile optimization / responsive design
Joomla
7.9
Shopify
Publishing workflow
Joomla
7.0
Shopify
Form generator
Joomla
7.2
Shopify

Web Content Management

Joomla
8.3
Shopify
Content taxonomy
Joomla
8.7
Shopify
SEO support
Joomla
7.9
Shopify
Bulk management
Joomla
7.8
Shopify
Availability / breadth of extensions
Joomla
8.7
Shopify
Community / comment management
Joomla
8.6
Shopify

Online Storefront

Joomla
Shopify
8.7
Product catalog & listings
Joomla
Shopify
9.0
Product management
Joomla
Shopify
8.7
Bulk product upload
Joomla
Shopify
8.1
Branding
Joomla
Shopify
8.9
Mobile storefront
Joomla
Shopify
9.1
Product variations
Joomla
Shopify
8.5
Website integration
Joomla
Shopify
9.0
Visual customization
Joomla
Shopify
8.8
CMS
Joomla
Shopify
8.5

Online Shopping Cart

Joomla
Shopify
8.8
Abandoned cart recovery
Joomla
Shopify
8.7
Checkout user experience
Joomla
Shopify
8.9

Online Payment System

Joomla
Shopify
9.5
eCommerce security
Joomla
Shopify
9.5

eCommerce Marketing

Joomla
Shopify
8.3
Promotions & discounts
Joomla
Shopify
8.7
Personalized recommendations
Joomla
Shopify
8.4
SEO
Joomla
Shopify
7.9

eCommerce Business Management

Joomla
Shopify
8.3
Multi-site management
Joomla
Shopify
6.7
Order processing
Joomla
Shopify
9.2
Inventory management
Joomla
Shopify
8.9
Shipping
Joomla
Shopify
8.7
Custom functionality
Joomla
Shopify
8.1

Pros

Joomla

  • It is very easy to create any project using Joomla. Easy to use and easy to publish and maintain.
  • Joomla! has many add-on and extensions to support the full range of features.
  • It is based on Open Source with the strong support from many communities
Ilham AB | TrustRadius Reviewer

Shopify

  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Jeff Moriarty | TrustRadius Reviewer

Cons

Joomla

  • Updating was never as seamless/easy as it seems to be with Wordpress. Obviously we accounted for this with our own workflow/methods, but I remember whenever we did WordPress updates it always seemed a breeze compared to the time/energy involved with a Joomla update/upgrade.
  • For a while (I think this has changed some) Joomla left itself open to attacks when administrators were not as well versed as they should be. There were developer additions that did security checks/audits for you, but the CMS was the subject of a lot of attacks when left in the hands of our clients for a long time (who had changed permissions to make editing easier/convenient). Ideally the CMS would have been more restrictive on some of these things to prevent easy abuse. Obviously this is more the fault of the misinformed/human then the CMS, but it could have been more dummy-proof.
  • No native versioning. There are some community extensions that add this functionality, but they pale in comparison to the versioning plugins of other CMS's (WordPress specifically). Again this was some time ago and in our experience, it could have changed by now.
Anonymous | TrustRadius Reviewer

Shopify

  • Site/Store customization is difficult - it's page templates are based on an XML-like markup that you have to learn to do any page design edits
  • There is a store/library of premium site themes to purchase, but the offerings are limited when compared to the comparable ocean of themes for something like WordPress
  • Since custom development for Shopify is less popular - it's difficult to find help if have customization q's or get stuck. There isn't a very active Shopify dev community
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Joomla

Joomla 10.0
Based on 28 answers
I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
Leontine Vandermeer | TrustRadius Reviewer

Shopify

Shopify 9.4
Based on 15 answers
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
Anonymous | TrustRadius Reviewer

Usability

Joomla

Joomla 9.9
Based on 7 answers
Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
Rita Lewis | TrustRadius Reviewer

Shopify

Shopify 10.0
Based on 3 answers
I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
Anonymous | TrustRadius Reviewer

Performance

Joomla

Joomla 7.8
Based on 2 answers
Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
James Fauria | TrustRadius Reviewer

Shopify

No score
No answers yet
No answers on this topic

Support Rating

Joomla

Joomla 10.0
Based on 4 answers
Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
Jen Garfinkel-Canseco | TrustRadius Reviewer

Shopify

Shopify 10.0
Based on 3 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

Implementation Rating

Joomla

Joomla 8.7
Based on 3 answers
Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
James Fauria | TrustRadius Reviewer

Shopify

Shopify 10.0
Based on 1 answer
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
Anonymous | TrustRadius Reviewer

Alternatives Considered

Joomla

I think Joomla is on-par with Drupal and Umbraco and similar platforms, but WordPress does seem to be above it. WordPress has become so common that there are more and more features becoming available to it that exceed the Joomla platform and make it hard to compete with. WordPress is also a lot easier for new users to get into and understand, but Joomla is still relatively simple.
Miles Szkoda | TrustRadius Reviewer

Shopify

Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Gary Gray | TrustRadius Reviewer

Return on Investment

Joomla

  • Reduces Maintenance Expense - Simple interface saves clients money on site management by allowing inhouse management where desired
  • Ease of Updating - Reduces website upgrade expense by allowing template upgrades without the need for redevelopment of content
  • Scalability is huge - Client gains entry to an enterprise level web presence with a smaller budget and can grow/add functionality as the budget allows without a redevelopment of the entire site.
Anonymous | TrustRadius Reviewer

Shopify

  • I do not have the hard numbers but I do know for the most part our artists have used the free shop templates which has really helped their ROI
  • Having free and paid options for the stores has been helpful for our ROI, while many of our smaller artists are using the free templates, the ones who are doing well enough to use a paid store templates are loving them and the additional traffic they bring to their pages
  • The biggest negative for us was trying to use Shopify for POS merchandise. If we ran into any issues with the card readers we either had to stop selling all together or just sell cash only, both of which drastically hurt sales
Anonymous | TrustRadius Reviewer

Pricing Details

Joomla

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Joomla Editions & Modules

Additional Pricing Details

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Editions & Modules

Edition
Shopify Lite$91
Basic Shopify$291
Shopify$791
Advanced Shopify$2991
Shopify Plus$2,0001
  1. per month
Additional Pricing Details

Rating Summary

Add comparison