Likelihood to Recommend It seems with the release of Joomla! 4 that the weak areas have all been covered. Its always been good for the mid-level small to large business, the blogging was WP, and the large-scale enterprise was probably bespoke. But the new interface is so simple it seems pointless using WP when Joomla! is as easy and can then grow as big as you like. The Workflows feature which allows you to set up work pipelines easily is going to be a boom to any larger enterprise sites. Couples with the new API which I got to see at one of their user groups, is amazing. They were creating articles on one site then another site was taking the feed directly for just certain categories. Really blows your mind what you could do with that and the new workflows.
Read full review Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
Read full review Pros We use Joomla to build our websites and web applications because of its incredible intuitiveness and tools to make everything more manageable. Its working environment is quite comfortable for my development team, and its web design resources significantly speed up our work when carrying out web development projects. It allows you to use blocks to create and visually manage websites and divide them into different categories without programming knowledge. Read full review Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides. Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well. Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping. Read full review Cons Because Joomla's user community is smaller than WP, it lacks as many choices from 3rd party developers, meaning it can be a little more difficult to find the right extension for what you need to accomplish Along the same vein, most of the best 3rd-party software for Joomla! is paid Simple features such as Add to Menu and Cache cleaners should be adopted as part of the Joomla! core, though they are available as extensions Joomla! could use a simpler and easier URL rewriting process Read full review API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data. Not as customizable as most ecommerce platforms Not as many integration options as most platforms Read full review Likelihood to Renew I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
Read full review When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
Read full review Usability Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
Rita Lewis Freelance Web Designer and Content Strategist
Read full review I know what to do to add a new product, promotion or do an analysis of sales.
Read full review Performance Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
James Fauria Webmaster \ Web Developer for the City of Pomona
Read full review Support Rating Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
Read full review You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
Read full review Online Training It is good if you know Joomla! if not it can get a bit confusing
Read full review Implementation Rating Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
James Fauria Webmaster \ Web Developer for the City of Pomona
Read full review It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).
Read full review Alternatives Considered We tested other platforms like WordPress , Magento and some local CMS. But Joomla offered us better resources for generating content. Joomla is a CMS suitable for many types of projects, especially if you have several people editing content at the same time. It allows you to maintain visual standardization and offers many options for working with images. With its ability to control access to different articles, categories or even different components, it is a great tool, even if they are managed by different people. Read full review While
k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)
Read full review Return on Investment Joomla has reduced our costs of rolling out a new website because it uses less developer time and can be rolled out by individual users as needed. Joomla has a lot of extensions and add-ons that make it easy to create and implement advanced solutions quickly. Read full review Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple. Read full review ScreenShots