TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Just Host

    Score6 out of 10
    N/AJust Host is a website hosting service with features such as cPanel, VPS hosting, and eCommerce.N/A

    Rackspace Managed Hosting

    Score9 out of 10
    N/ARackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

    $23

    per month

    Pricing
    Just HostRackspace Managed Hosting
    Editions & Modules
    No answers on this topic
    Linux
    $23.00
    per month
    Windows
    $75.00
    per month
    Windows + SQL
    $128.00
    per month
    Offerings
    Pricing Offerings
    Just HostRackspace Managed Hosting
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Just HostRackspace Managed Hosting
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    Flywheel
    Score4.8 out of 10
    Medium-sized Companies
    No answers on this topic
    WP Engine
    Score7.4 out of 10
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Just HostRackspace Managed Hosting
    Likelihood to Recommend
    6.0
    (1 ratings)
    1.0
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    2.2
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Just HostRackspace Managed Hosting
    Likelihood to Recommend
    Just Host
    Just Host is great option for affordable domain registration and web hosting. There are numerous promo codes that can cut your first bill by 50%, so pay ahead! Just Host also offers one-click WordPress installation and built-in tools like the Mojo Marketplace where companies and individuals can purchase professional-looking themes for their WordPress sites. If you're looking to start a WordPress site, this is a great place to do that. However, our websites have grown tremendously in the past year and we have noticed the sites slow down as traffic increases. This has resulted in some major problems with our popular blog (6,000–10,000 page views per month) and we are looking at alternative options to Just Host.
    Incentivized
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    Rackspace
    Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.
    Incentivized
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    Pros
    Just Host
    • Affordable web hosting
    • Simple domain registration
    • Webmail
    • WYSIWYG page editing
    • One click Wordpress installation
    • Unlimited storage
    • Unlimited domains and subdomains
    • Unlimited email
    Incentivized
    Read full review
    Rackspace
    • Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
    • Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.
    Incentivized
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    Cons
    Just Host
    • Slow servers
    • Could use more diverse platform options (i.e. Wordpress, Squarespace, Wix, Shopify, etc.)
    Incentivized
    Read full review
    Rackspace
    • Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
    • Outage appears to have been caused by unpatched servers & no backup servers
    • In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
    • In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services
    Read full review
    Likelihood to Renew
    Just Host
    No answers on this topic
    Rackspace
    If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!
    Incentivized
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    Usability
    Just Host
    No answers on this topic
    Rackspace
    The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability
    Incentivized
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    Support Rating
    Just Host
    No answers on this topic
    Rackspace
    In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!
    Incentivized
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    Alternatives Considered
    Just Host
    No answers on this topic
    Rackspace
    LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.
    Incentivized
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    Return on Investment
    Just Host
    • Increased referrals to company website through blog
    Incentivized
    Read full review
    Rackspace
    • We've found it helpful to host our own web sites on their cloud servers, which is a positive.
    • We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
    • A negative impact is that they've now decided to start charging for their support.
    Incentivized
    Read full review
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