JW Player vs. muse.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JW Player
Score 9.8 out of 10
N/A
JW Player (or JWP) is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. It provides these companies with a way to accelerate and scale their video strategy and is a video platform that can be used to stream video, engage audiences on any screen, and monetize content.N/A
muse.ai
Score 8.3 out of 10
N/A
muse.ai provides video hosting and streaming for businesses and individuals. Using muse.ai, users can store, share, and embed videos and video collections. It features content based search that lets users find moments of interest. Includes a lightweight video player that supports adaptive streaming, subtitles, search, chapters, casting to remote devices, and call-to-action. Users can embed interactive video collections and playlists. The embeddings are responsive by default and…N/A
Pricing
JW Playermuse.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JW Playermuse.ai
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
JW Playermuse.ai
Video Marketing
Comparison of Video Marketing features of Product A and Product B
JW Player
8.6
2 Ratings
18% above category average
muse.ai
-
Ratings
Support for advertisements9.12 Ratings00 Ratings
Video SEO8.12 Ratings00 Ratings
Video Security
Comparison of Video Security features of Product A and Product B
JW Player
7.8
3 Ratings
11% below category average
muse.ai
10.0
1 Ratings
14% above category average
Video access controls9.01 Ratings10.01 Ratings
User management9.01 Ratings00 Ratings
Video link sharing7.03 Ratings10.01 Ratings
External video6.02 Ratings00 Ratings
Video Player
Comparison of Video Player features of Product A and Product B
JW Player
7.0
3 Ratings
18% below category average
muse.ai
9.3
1 Ratings
10% above category average
Player customization2.03 Ratings7.01 Ratings
Embedded videos6.03 Ratings10.01 Ratings
Video quality / Bandwidth controls10.03 Ratings10.01 Ratings
Mobile compatibility10.03 Ratings10.01 Ratings
Video Analytics
Comparison of Video Analytics features of Product A and Product B
JW Player
1.0
3 Ratings
153% below category average
muse.ai
-
Ratings
Per viewer tracking1.01 Ratings00 Ratings
Per video tracking1.02 Ratings00 Ratings
Video analytics dashboard1.03 Ratings00 Ratings
Video Hosting, Management & Storage
Comparison of Video Hosting, Management & Storage features of Product A and Product B
JW Player
8.6
3 Ratings
1% above category average
muse.ai
8.7
1 Ratings
3% above category average
On-Demand video6.03 Ratings00 Ratings
Live streaming10.01 Ratings00 Ratings
Video upload & format support10.03 Ratings10.01 Ratings
Video library / File management7.03 Ratings8.01 Ratings
Video portal10.01 Ratings8.01 Ratings
Best Alternatives
JW Playermuse.ai
Small Businesses
Wistia
Wistia
Score 8.9 out of 10
Wistia
Wistia
Score 8.9 out of 10
Medium-sized Companies
Flipgrid
Flipgrid
Score 1.6 out of 10
Flipgrid
Flipgrid
Score 1.6 out of 10
Enterprises
Panopto
Panopto
Score 7.6 out of 10
Panopto
Panopto
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JW Playermuse.ai
Likelihood to Recommend
8.0
(4 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
JW Playermuse.ai
Likelihood to Recommend
JW Player
JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
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Musai Inc.
Muse.ai offers a great option for video hosting for videos for bloggers, online content creators, course creators, coaches, online marketers, or anyone needing to host videos on a secure, fast, efficient, easy to use and affordable platform. The price is super affordable compared to other video host platforms. Muse.ai offers many features and functions for video hosting including some video player customization, public, private and embedded only video options, different sharing options and auto transcription. I have not found the automatic transcription/captions to be very accurate so I still use another program for my captions and manually upload them. (Muse.ai does offer the option to add your own captions so this is not an issue for me and only takes a couple more minutes time.)
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Pros
JW Player
  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
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Musai Inc.
  • user friendly
  • affordable
  • excellent uptime
  • good customer support
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Cons
JW Player
  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
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Musai Inc.
  • better audio transcription
  • more video player customizations
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Likelihood to Renew
JW Player
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
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Musai Inc.
No answers on this topic
Usability
JW Player
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
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Musai Inc.
No answers on this topic
Support Rating
JW Player
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
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Musai Inc.
No answers on this topic
Implementation Rating
JW Player
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
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Musai Inc.
No answers on this topic
Alternatives Considered
JW Player
JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
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Musai Inc.
Initially, it came down to the price. Muse.ai was $60 a year vs $200 for Vimeo. (Wistia is even more). Muse.ai may not have as many bells and whistles and options as Vimeo BUT they have everything I need for video hosting for videos on my blog, for my clients and within my member website for my online courses, classes and workshops. It is very easy to upload, customize, choose your settings and grab your embed or share links for your videos on their platform. I have only had to reach out to their customer support a couple of times, but each time I received a fast and friendly response.
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Return on Investment
JW Player
  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
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Musai Inc.
  • saves me several hundred dollars annually compared to other video platforms I previously used ($140 less annually than Vimeo, for instance)
  • saves me time in uploading and customizing my videos and grabbing the embed code
  • so far, 100% uptime - meaning my clients and customers aren't having issues accessing content
  • mobile-friendly video player, ease of use for my customers and clients who are viewing the videos
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ScreenShots