Likelihood to Recommend JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Read full review If you don't care where your campaigns are running, if you don't care about your clients then feel free to do business with them. I would not recommend them to other agencies or business if they have a lot of particular advertisers and clients that they work with. It is too much work for them. If you want to do a self-service model with Simpli.fi, then I could recommend working with them. As long as I don't have to deal with their customer service daily, and my company has the control of the campaigns, I can feel more comfortable working with them. But even still, there are a lot of red flags that have been raised over the last few years and I am skeptical.
Read full review Pros Responsive HTML5 Provides share functionality built into the player Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail Read full review Simpli.fi's Geo-Fencing capabilities are top notch! The ability to include an unlimited number of geo-fences within a campaign is invaluable, as is the ability to measure the effectiveness of a geo-fencing campaign in driving foot traffic to our clients' physical locations. Our organization appreciates the knowledge, experience and responsiveness of Simpli.fi's customer support staff. One of the things Simpli.fi does particularly well is the education of its users and re-sellers. From monthly webinars, to its Bullseye learning courses, they have a way to make the complex understandable to even the most green digital sellers! Read full review Cons Definitely missing the ability (in and easy way) to have clickable links in the video. Analytics is a little cumbersome and not very user-friendly. Read full review The approaches are not easily understood by our sales reps. The reporting platform is pretty basic. The new platform is still in beta version. Read full review Likelihood to Renew Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Read full review Usability Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Read full review Support Rating Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Read full review Implementation Rating One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our
VideoproFile.net solution
Read full review Alternatives Considered JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with
OpenX for pre-roll was faster and easier than with
Brightcove , and lastly, they offered a great price for service.
Jim Cairl Director, Online Advertising and Operations
Read full review We have done a lot of research on many other vendors that offer the same or even more as Simpli.fi and have found a great fit for our business. There are many other options out there for programmatic buying! My advice to you is do your research. Don't just jump into bed with one without knowing all of the facts. Ask questions. Do some digging. And NEVER take anything they say at face value. They are there to sell you the product and if you move forward, you will for sure be disappointed
Read full review Return on Investment JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant. We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll. The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW. Read full review We have been able to leverage Simpli.fi's geo-fencing tools to pry business away from larger competitors. The lack of a customer-facing dashboard is a weakness. Simpli.fi's low barrier of entry has allowed us to scale at our pace without the threat of being cut off in the face of high minimum spends. Read full review ScreenShots