TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JW Player

    Score9.8 out of 10
    N/AJW Player (or JWP) is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. It provides these companies with a way to accelerate and scale their video strategy and is a video platform that can be used to stream video, engage audiences on any screen, and monetize content.N/A

    Snagit

    Score9.7 out of 10
    N/ASnagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.

    $39

    per year per user

    Pricing
    JW PlayerSnagit
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JW PlayerSnagit
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—One-time license cost One license per user - install on 2 machines, for work and home use Compatible with Windows and MacOS Optional Maintenance renewal - first year included FREE Upgrade to the next version Phone, chat and email support Access to Snagit Certification with 20+ exclusive how-to videos Enhanced Screencast integration to share content, plus the newest starter Assets for Snagit
    More Pricing Information
    Community Pulse
    JW PlayerSnagit
    Considered Both Products
    JW Player
    No answer on this topic
    TechSmith
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    51 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    43 Answers
    Features
    JW PlayerSnagit
    Video Marketing
    Comparison of Video Marketing features of JW Player and Snagit
    Feature
    JW Player
    8.6
    2 Ratings
    13% above category average
    Snagit
    -
    Ratings
    Support for advertisements9.12 Ratings00 Ratings
    Video SEO8.12 Ratings00 Ratings
    Video Security
    Comparison of Video Security features of JW Player and Snagit
    Feature
    JW Player
    7.8
    3 Ratings
    9% below category average
    Snagit
    -
    Ratings
    Video access controls9.01 Ratings00 Ratings
    User management9.01 Ratings00 Ratings
    Video link sharing7.03 Ratings00 Ratings
    External video6.02 Ratings00 Ratings
    Video Player
    Comparison of Video Player features of JW Player and Snagit
    Feature
    JW Player
    7.0
    3 Ratings
    16% below category average
    Snagit
    -
    Ratings
    Player customization2.03 Ratings00 Ratings
    Embedded videos6.03 Ratings00 Ratings
    Video quality / Bandwidth controls10.03 Ratings00 Ratings
    Mobile compatibility10.03 Ratings00 Ratings
    Video Analytics
    Comparison of Video Analytics features of JW Player and Snagit
    Feature
    JW Player
    1.0
    3 Ratings
    155% below category average
    Snagit
    -
    Ratings
    Per viewer tracking1.01 Ratings00 Ratings
    Per video tracking1.02 Ratings00 Ratings
    Video analytics dashboard1.03 Ratings00 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of JW Player and Snagit
    Feature
    JW Player
    8.6
    3 Ratings
    0% below category average
    Snagit
    -
    Ratings
    On-Demand video6.03 Ratings00 Ratings
    Live streaming10.01 Ratings00 Ratings
    Video upload & format support10.03 Ratings00 Ratings
    Video library / File management7.03 Ratings00 Ratings
    Video portal10.01 Ratings00 Ratings
    Best Alternatives
    JW PlayerSnagit
    Small Businesses
    Vidyard
    Score8.3 out of 10
    Sendspark
    Score10 out of 10
    Medium-sized Companies
    Vidyard
    Score8.3 out of 10
    Atlassian Loom
    Score9.4 out of 10
    Enterprises
    Panopto
    Score7.5 out of 10
    Camtasia
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JW PlayerSnagit
    Likelihood to Recommend
    8.0
    (4 ratings)
    8.9
    (97 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.4
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    7.5
    (4 ratings)
    Support Rating
    7.0
    (2 ratings)
    9.0
    (14 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    JW PlayerSnagit
    Likelihood to Recommend
    JW Player
    JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
    Incentivized
    Read full review
    TechSmith
    I have recommended Snagit several times. Discussion of screenshot programs is not something that often arises often, in my work environment. When such a situation does arise, I make it clear that Snagit is my go-to solution for anything related to screenshot capture. It opens the captured image directly into an editor window for quick and easy manipulation.
    Incentivized
    Read full review
    Pros
    JW Player
    • Responsive HTML5
    • Provides share functionality built into the player
    • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
    • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
    Incentivized
    Read full review
    TechSmith
    • Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
    • Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
    • One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
    • The settings and tools within Snagit are intuitive and easy to find.
    Incentivized
    Read full review
    Cons
    JW Player
    • Definitely missing the ability (in and easy way) to have clickable links in the video.
    • Analytics is a little cumbersome and not very user-friendly.
    Incentivized
    Read full review
    TechSmith
    • Image merge - I wish there was an easier way to merge two images in one.
    • Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
    • The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.
    Incentivized
    Read full review
    Likelihood to Renew
    JW Player
    Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
    Incentivized
    Read full review
    TechSmith
    I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
    Incentivized
    Read full review
    Usability
    JW Player
    Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
    Incentivized
    Read full review
    TechSmith
    It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
    Incentivized
    Read full review
    Support Rating
    JW Player
    Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
    Incentivized
    Read full review
    TechSmith
    I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
    Incentivized
    Read full review
    Implementation Rating
    JW Player
    One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
    Incentivized
    Read full review
    TechSmith
    It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
    Incentivized
    Read full review
    Alternatives Considered
    JW Player
    JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
    Incentivized
    Read full review
    TechSmith
    Windows free snipping tool - Con: had to save each screen shot before I could take another screen shot and couldn't draw nice circles/rectangles around the area of the screen shot to bring attention. Chrome plugin options - Con: editing tools were lacking.
    Incentivized
    Read full review
    Return on Investment
    JW Player
    • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
    • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
    • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
    Incentivized
    Read full review
    TechSmith
    • Snagit isn't a very expensive product in general so it has been a huge ROI for us
    • It saves me countless amounts of time each day
    • I'm able to share instructions much easier and allows for more time spent on other tasks
    Incentivized
    Read full review
    ScreenShots