What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
20 Ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Supermetrics

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

    Video Marketing

    8.6

    JWP

    86%

    Supermetrics

    Feature Set Not Supported
    N/A
    JWP ranks higher in 2/2 features

    Support for advertisements

    9.1
    91%
    2 Ratings
    N/A
    0 Ratings

    Video SEO

    8.1
    81%
    2 Ratings
    N/A
    0 Ratings

    Video Security

    7.8

    JWP

    78%

    Supermetrics

    Feature Set Not Supported
    N/A
    JWP ranks higher in 4/4 features

    Video access controls

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    User management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Video link sharing

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    External video

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Video Player

    7.0

    JWP

    70%

    Supermetrics

    Feature Set Not Supported
    N/A
    JWP ranks higher in 4/4 features

    Player customization

    2.0
    20%
    3 Ratings
    N/A
    0 Ratings

    Embedded videos

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Video quality / Bandwidth controls

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Mobile compatibility

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Video Analytics

    1.0

    JWP

    10%

    Supermetrics

    Feature Set Not Supported
    N/A
    JWP ranks higher in 3/3 features

    Per viewer tracking

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Per video tracking

    1.0
    10%
    2 Ratings
    N/A
    0 Ratings

    Video analytics dashboard

    1.0
    10%
    3 Ratings
    N/A
    0 Ratings

    Video Hosting, Management & Storage

    8.6

    JWP

    86%

    Supermetrics

    Feature Set Not Supported
    N/A
    JWP ranks higher in 5/5 features

    On-Demand video

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Live streaming

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Video upload & format support

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Video library / File management

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Video portal

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Supermetrics is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    JWP

    80%
    4 Ratings
    9.2

    Supermetrics

    92%
    12 Ratings

    Likelihood to Renew

    10.0

    JWP

    100%
    1 Rating

    Supermetrics

    N/A
    0 Ratings

    Usability

    9.0

    JWP

    90%
    1 Rating

    Supermetrics

    N/A
    0 Ratings

    Support Rating

    7.0

    JWP

    70%
    4 Ratings

    Supermetrics

    N/A
    0 Ratings

    Implementation Rating

    7.0

    JWP

    70%
    2 Ratings

    Supermetrics

    N/A
    0 Ratings

    Likelihood to Recommend

    JW Player

    JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
    Read full review

    Supermetrics

    If you are looking to pull and aggregate data from multiple sources for reporting or analytics, Supermetrics is the best option for connecting those data sources into a single table. Supermetrics is less beneficial if you report on a single data source or do not need to aggregate your data into a single source.
    Read full review

    Pros

    JW Player

    • Responsive HTML5
    • Provides share functionality built into the player
    • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
    • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
    Read full review

    Supermetrics

    • Supermetrics is easy to use, the ui is helpful for creating queries.
    • Supermetrics allows to run the created queries on triggers.
    • Supermetrics allows to connect with different data sources like Google analytics etc .,
    • Supermetrics sends alert on the failure of queries to the desired email address
    Read full review

    Cons

    JW Player

    • Definitely missing the ability (in and easy way) to have clickable links in the video.
    • Analytics is a little cumbersome and not very user-friendly.
    Read full review

    Supermetrics

    • Sometimes I have to refer to the website to find which metrics are what - the names aren't always the same as the platform calls them.
    • No public data for LinkedIn.
    • Definitely requires knowledge on how to use Google Data Studio.
    Read full review

    Pricing Details

    JWP

    Starting Price

    Editions & Modules

    JWP editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Supermetrics

      Starting Price

      Editions & Modules

      Supermetrics editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        JW Player

        Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
        Read full review

        Supermetrics

        No answers on this topic

        Usability

        JW Player

        Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
        Read full review

        Supermetrics

        No answers on this topic

        Support Rating

        JW Player

        Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
        Read full review

        Supermetrics

        No answers on this topic

        Implementation Rating

        JW Player

        One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
        Read full review

        Supermetrics

        No answers on this topic

        Alternatives Considered

        JW Player

        JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
        Read full review

        Supermetrics

        Supermetrics is better because of its ease of use and it mirrors most of the metrics on ad platforms. For some similar reporting platforms, metrics are often called something slightly different or are not able to pull the same data as presented on the ad platform; Supermetrics is the closest you'll get to exact data alignment.
        Read full review

        Return on Investment

        JW Player

        • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
        • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
        • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
        Read full review

        Supermetrics

        • Positive! Supermetrics helped us transition into Google Data Studio as our monthly reporting system.
        • Savings! We saved money by switching our reporting to Google Data Studio + Supermetrics.
        • Time! We save a lot of time on our monthly reports thanks to Supermetrics.
        Read full review

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