What users are saying about
26 Ratings
16 Ratings
26 Ratings
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Score 8.9 out of 100
16 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Projector PSA ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

6.5

Kanban Tool

65%
7.0

Projector PSA

70%
Projector PSA ranks higher in 9/14 features

Task Management

9.7
97%
11 Ratings
7.4
74%
8 Ratings

Resource Management

7.3
73%
8 Ratings
8.0
80%
8 Ratings

Gantt Charts

1.0
10%
3 Ratings
6.0
60%
3 Ratings

Scheduling

7.0
70%
9 Ratings
8.0
80%
9 Ratings

Workflow Automation

6.7
67%
9 Ratings
6.9
69%
6 Ratings

Team Collaboration

9.1
91%
11 Ratings
7.5
75%
7 Ratings

Support for Agile Methodology

8.0
80%
10 Ratings
5.8
58%
2 Ratings

Support for Waterfall Methodology

3.7
37%
6 Ratings
5.2
52%
3 Ratings

Document Management

4.5
45%
7 Ratings
8.5
85%
7 Ratings

Email integration

7.3
73%
9 Ratings
7.6
76%
5 Ratings

Mobile Access

8.4
84%
8 Ratings
3.7
37%
7 Ratings

Timesheet Tracking

7.6
76%
6 Ratings
9.3
93%
9 Ratings

Change request and Case Management

7.6
76%
7 Ratings
5.2
52%
3 Ratings

Budget and Expense Management

3.0
30%
4 Ratings
8.1
81%
9 Ratings

Professional Services Automation

5.8

Kanban Tool

58%
7.9

Projector PSA

79%
Kanban Tool ranks higher in 2/4 features

Quotes/estimates

6.3
63%
4 Ratings
N/A
0 Ratings

Invoicing

4.7
47%
4 Ratings
7.0
70%
2 Ratings

Project & financial reporting

3.0
30%
4 Ratings
8.5
85%
2 Ratings

Integration with accounting software

9.0
90%
1 Rating
8.0
80%
3 Ratings

Attribute Ratings

  • Kanban Tool is rated higher in 1 area: Likelihood to Recommend
  • Projector PSA is rated higher in 2 areas: Likelihood to Renew, Usability
  • Kanban Tool and Projector PSA are tied in 1 area: Implementation Rating

Likelihood to Recommend

9.7

Kanban Tool

97%
11 Ratings
8.0

Projector PSA

80%
10 Ratings

Likelihood to Renew

9.1

Kanban Tool

91%
2 Ratings
10.0

Projector PSA

100%
2 Ratings

Usability

6.0

Kanban Tool

60%
4 Ratings
6.4

Projector PSA

64%
1 Rating

Availability

Kanban Tool

N/A
0 Ratings
10.0

Projector PSA

100%
2 Ratings

Support Rating

8.3

Kanban Tool

83%
8 Ratings

Projector PSA

N/A
0 Ratings

Implementation Rating

8.2

Kanban Tool

82%
2 Ratings
8.2

Projector PSA

82%
2 Ratings

Product Scalability

Kanban Tool

N/A
0 Ratings
7.0

Projector PSA

70%
1 Rating

Likelihood to Recommend

Shore Labs

Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
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Projector PSA

We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
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Pros

Shore Labs

  • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
  • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
  • It does a good job of managing very basic visual elements of an agile development cycle.
Read full review

Projector PSA

  • Resource Management - we are a national business and Projector provides us with the capability, in real time, to identify resource availability to meet current and upcoming project requirements. It allows us to
  • Reporting
Read full review

Cons

Shore Labs

  • Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project.
  • Kanban gives a higher level project management view but it lacks customization and personal settings features.
  • I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity.
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Projector PSA

  • One challenge has been the user interface of the management portal, but that is currently being overhauled. The new design is being rolled out incrementally, and so far we've been very impressed with it, both visually and functionally!
  • Projector is first and foremost a project management tool. Because of this, we had to come up with some workarounds for customized accounting tasks we needed that were not part of the native Projector logic, but we were able to get what we need done.
  • One thing we did have with our previous PSA tool and that isn't available in Projector is an integration with MS Outlook calendar. That would be a great feature for our team.
Read full review

Pricing Details

Kanban Tool

Starting Price

$5 per month per user

Editions & Modules

Kanban Tool editions and modules pricing
EditionModules
Kanban Tool On-Site Enterprise10801
Kanban Tool On-Site Team6002
Kanban Tool Enterprise93
Kanban Tool Team54

Footnotes

  1. per year per 10-user pack
  2. per year per 10-user pack
  3. per month per user
  4. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Projector PSA

Starting Price

$15 per user

Editions & Modules

Projector PSA editions and modules pricing
EditionModules
Team Edition$151
Professional Edition$252
Enterprise Edition$303

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Shore Labs

We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
Read full review

Projector PSA

We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
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Usability

Shore Labs

Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like JIRA that provide a more built-out story.
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Projector PSA

Desktop interface feels complex to new users.
Read full review

Reliability and Availability

Shore Labs

No answers on this topic

Projector PSA

In 5 years of use we have never experienced an unscheduled outage.
Read full review

Support Rating

Shore Labs

This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
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Projector PSA

No answers on this topic

Alternatives Considered

Shore Labs

We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
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Projector PSA

We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
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Return on Investment

Shore Labs

  • Better communication and organization of ongoing projects.
  • We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility.
  • Greatly reduced costs from using other tools that were much more expensive.
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Projector PSA

  • Projector has had a great ROI. We are more efficient with planning, budgeting and analyzing inefficiencies.
  • Projector has allowed our office across the United States to access the same system and create a central database of all projects and services.
Read full review

Screenshots

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