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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kanban Tool

    Score8.5 out of 10
    N/AKanban Tool is a visual project management application based on Kanban that helps companies visualize workflow, track project progress, analyze and improve business processes. Some key features include: time tracking and time reports, real-time collaboration and Kaban analytics.

    $6

    per month per user

    WORKetc

    Score7 out of 10
    Small Businesses (1-50 employees)
    WORKetc is a cloud-based business management system. With integrated CRM, project management, billing, help desk, reporting, and collaboration, teams can access one system for all relevant information. The system supports popular third-party apps such as Google Workspace, Xero Accounting, Quickbooks Online, Outlook, Dropbox, and Evernote.

    $78

    per month

    Pricing
    Kanban ToolWORKetc
    Editions & Modules
    Kanban Tool Team
    $6
    per month per user
    Kanban Tool Enterprise
    $11
    per month per user
    Kanban Tool On-Site Team
    $720
    per year per 10-user pack
    Kanban Tool On-Site Enterprise
    $1,320
    per year per 10-user pack
    Starter Edition
    $78
    Per Month for up to 2 Users
    Team
    $195
    Per month for up to 3 Users (Each extra user + $49/month)
    Foundations
    $395
    Per month for up to 5 Users (Each extra user + $59/month)
    Offerings
    Pricing Offerings
    Kanban ToolWORKetc
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Kanban ToolWORKetc
    Considered Both Products
    Shore Labs
    No answer on this topic
    WORKetc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Kanban ToolWORKetc
    Project Management
    Comparison of Project Management features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    6.3
    13 Ratings
    20% below category average
    WORKetc
    -
    Ratings
    Task Management8.513 Ratings00 Ratings
    Resource Management6.48 Ratings00 Ratings
    Gantt Charts1.03 Ratings00 Ratings
    Scheduling6.111 Ratings00 Ratings
    Workflow Automation7.311 Ratings00 Ratings
    Team Collaboration6.113 Ratings00 Ratings
    Support for Agile Methodology7.311 Ratings00 Ratings
    Support for Waterfall Methodology3.96 Ratings00 Ratings
    Document Management6.49 Ratings00 Ratings
    Email integration7.39 Ratings00 Ratings
    Mobile Access8.510 Ratings00 Ratings
    Timesheet Tracking8.06 Ratings00 Ratings
    Change request and Case Management8.28 Ratings00 Ratings
    Budget and Expense Management3.04 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    5.7
    6 Ratings
    30% below category average
    WORKetc
    -
    Ratings
    Quotes/estimates5.55 Ratings00 Ratings
    Invoicing5.55 Ratings00 Ratings
    Project & financial reporting3.04 Ratings00 Ratings
    Integration with accounting software9.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    -
    Ratings
    WORKetc
    7.9
    13 Ratings
    1% above category average
    Customer data management / contact management00 Ratings8.613 Ratings
    Workflow management00 Ratings8.312 Ratings
    Opportunity management00 Ratings7.810 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.913 Ratings
    Contract management00 Ratings7.31 Ratings
    Quote & order management00 Ratings8.18 Ratings
    Interaction tracking00 Ratings7.82 Ratings
    Channel / partner relationship management00 Ratings7.31 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    -
    Ratings
    WORKetc
    8.3
    12 Ratings
    8% above category average
    Case management00 Ratings9.011 Ratings
    Call center management00 Ratings7.31 Ratings
    Help desk management00 Ratings8.512 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    -
    Ratings
    WORKetc
    7.4
    11 Ratings
    4% below category average
    Lead management00 Ratings7.710 Ratings
    Email marketing00 Ratings7.19 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    -
    Ratings
    WORKetc
    8.1
    13 Ratings
    5% above category average
    Task management00 Ratings8.713 Ratings
    Billing and invoicing management00 Ratings7.810 Ratings
    Reporting00 Ratings7.912 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    -
    Ratings
    WORKetc
    7.3
    11 Ratings
    5% below category average
    Pipeline visualization00 Ratings7.59 Ratings
    Customizable reports00 Ratings7.211 Ratings
    Customization
    Comparison of Customization features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    -
    Ratings
    WORKetc
    8.0
    13 Ratings
    5% above category average
    Custom fields00 Ratings8.413 Ratings
    Custom objects00 Ratings8.22 Ratings
    API for custom integration00 Ratings7.310 Ratings
    Security
    Comparison of Security features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    -
    Ratings
    WORKetc
    8.9
    11 Ratings
    6% above category average
    Single sign-on capability00 Ratings9.11 Ratings
    Role-based user permissions00 Ratings8.811 Ratings
    Social CRM
    Comparison of Social CRM features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    -
    Ratings
    WORKetc
    7.3
    1 Ratings
    3% below category average
    Social data00 Ratings7.31 Ratings
    Platform
    Comparison of Platform features of Kanban Tool and WORKetc
    Feature
    Kanban Tool
    -
    Ratings
    WORKetc
    7.5
    13 Ratings
    2% below category average
    Mobile access00 Ratings7.513 Ratings
    Best Alternatives
    Kanban ToolWORKetc
    Small Businesses
    Any.do
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Kanban ToolWORKetc
    Likelihood to Recommend
    8.5
    (13 ratings)
    7.8
    (40 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    8.2
    (30 ratings)
    Usability
    9.1
    (6 ratings)
    8.2
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (4 ratings)
    Support Rating
    8.3
    (4 ratings)
    8.2
    (5 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Kanban ToolWORKetc
    Likelihood to Recommend
    Shore Labs
    Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
    Incentivized
    Read full review
    WORKetc
    If you are looking for a way to organize customer data and projects across regions, then WORK[etc] will get the job done. For our company, the country is divided into 3 regions and each region has a team of workers in charge of providing ongoing support services to that region. WORK[etc] has organized our company exponentially and given us a solid database to pull from to ensure we're meeting contractual requirements, providing timely deliverables and staying ahead of the game. Because I only work in a service industry, I don't know if WORK[etc] would be appropriate for product based companies, However, if you were offering anything [product or service] that required online support, the system will function well.
    Incentivized
    Read full review
    Pros
    Shore Labs
    • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
    • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
    • It does a good job of managing very basic visual elements of an agile development cycle.
    Incentivized
    Read full review
    WORKetc
    • Connecting all the different methods of communicating with our clients into one place is the best part of the application to us. The Google Apps integration lets us update all of our WORK[etc] details directly from our email page which saves a huge amount of time. It lets us move back and forth freely between WORK[etc] tools and our Google Apps email, documents, calendar, etc. with ease.
    • Breaking work according to what we are doing helps us group and ungroup things as needed. Since we do tech support and so much more having the ability to connect projects, support cases, to dos, documents, discussions, and more all together makes it easy to work with the relationships of all the different activity.
    • We have found the discussion tool to be vital to moving things through quickly. There are many discussions that are just FYI while others really need a decision or answer form the team members. Discussions allows us to quickly note the people we need to answer us and what is there as an FYI. It keeps all that history so our decision process become documented easily and not lost in email chains.
    Read full review
    Cons
    Shore Labs
    • Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project.
    • Kanban gives a higher level project management view but it lacks customization and personal settings features.
    • I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity.
    Incentivized
    Read full review
    WORKetc
    • The one key issue that it doesn't solve is resource utilisation. You are able to add the number of hours that each "to do" will take but you can't allocate that to an employee and then aggregate all that up to show how much capacity you are using or have left.
    • One if its great benefits is its flexibility but that is also a drawback because there are multiple ways to do the same thing. This means that to ensure consistency across all employees having your own business procedures on how to use WORKetc is vital.
    • Some of the financial processes don't fully reflect UK practice currently. For instance it doesn't deal with VAT on expenditure well. However we have been assured that this is being resolved.
    Read full review
    Likelihood to Renew
    Shore Labs
    We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
    Incentivized
    Read full review
    WORKetc
    We, as a company, have put a lot of time and energy into building the system to where it is for us today. With its constant improvements and our continually learning and developing, I couldn't imagine moving away from WORKetc to try a different system out. This really does give us everything that we've wanted/needed in a system without having to utilize 2-3 different products. The part that makes this so unique compared to other systems that we've used in the past is the fact that it has a project management piece built in, and that in itself is a huge driving point in why we will continue to use this.
    Read full review
    Usability
    Shore Labs
    The integration with Teams is well suited. This works wonderful for my
    company. Our team can easily prioritize tasks based on their importance.
    It help our team identify and reduce inefficiencies in workflow. With
    great visibility in data our team can make informed decisions. Ensuring
    clear accountability and responsibility of team members
    Read full review
    WORKetc
    My staff hates it, our clients require transparency and you manual have to enter notes, billing is horrific, as it does not subtotal by type - so as a T&M shop there is no way to easily see how much was spent to each matter or service type.
    Read full review
    Reliability and Availability
    Shore Labs
    No answers on this topic
    WORKetc
    It never let me down. The support team never let me down.
    Incentivized
    Read full review
    Performance
    Shore Labs
    No answers on this topic
    WORKetc
    WORKetc compares well in regards to speed and reliability to other cloud-based products we use such as Google for Work. Compared to our old in-house based CRM, it is a superstar; faster, more reliable and easily run on a variety of browsers and smart phones. The program loads fast as do data screens for contacts, projects, invoices and more
    Read full review
    Support Rating
    Shore Labs
    This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
    Read full review
    WORKetc
    WORKetc offers maybe the best support in the business. Product documentation and training resources are outstanding. Support tickets or inquiries are answered quickly. If you do need to address an issue in person, it is easy to schedule a 15 or 30 minute live call with their fantastic support staff who are fast, friendly and skilled
    Read full review
    Online Training
    Shore Labs
    No answers on this topic
    WORKetc
    They know their stuff. They listen to your use cases. They get back to you.
    Incentivized
    Read full review
    Implementation Rating
    Shore Labs
    No answers on this topic
    WORKetc
    The implementation of the system was fairly easy. Because of our previous experience with a similar system, we were ready and working on the product as soon as we announced the switch. The system also allowed us to simplify our processes by integrating timesheets and project management directly into our CMS.
    Read full review
    Alternatives Considered
    Shore Labs
    We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
    Read full review
    WORKetc
    We needed a CRM that would work with US. We found WORK [etc] was exactly what we needed. being able to customize the CRM around our company and further change as we go has been the best thing about it. We haven't been locked into how it is set up and can change it very quickly.
    Read full review
    Scalability
    Shore Labs
    No answers on this topic
    WORKetc
    Everything is related. You can scale up your team rapidly.
    Incentivized
    Read full review
    Return on Investment
    Shore Labs
    • Better communication and organization of ongoing projects.
    • We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility.
    • Greatly reduced costs from using other tools that were much more expensive.
    Read full review
    WORKetc
    • Setting up project templates is time-consuming - if you want to do it right. Nevertheless, it is well worth it! Routine complex projects that used to require at least six people and at least as many "silos of information" are now done with two or three people, and - at most - 2 or 3 silos of information. And that's only because I haven't fully integrated the program with our Accounting programs (and there is an API for Quickbooks). I'd say the initial investment of perhaps 80 hours on my part was saved five or ten times over during our first six months, with better accuracy, accountability, and documentation. Since then, the ROI is at least 20 or 30 times annually of my time...the one thing I can't buy more of.
    Incentivized
    Read full review
    ScreenShots

    Kanban Tool Screenshots

    Screenshot of Visual project management tool - Kanban board from Kanban Tool.Screenshot of The collection of Power-Ups form Kanban ToolScreenshot of Kanban Tool board example, with My Work widget, Recurring and Postponed Tasks visible in the side panel. User's own background selected.Screenshot of Kanban Tool  board example. Default light theme applied.Screenshot of Kanban Tool - an open card view, with comments in the side panel. The choice of what fields show on cards is with the user.Screenshot of Kanban Tool's free Power-Ups  for user's own activation.

    WORKetc Screenshots

    Screenshot of WORKetc's customizable dashboard - gives an instant bird's eye view of data. A summarized widget for all of WORKetc's modules can be added to the dashboard, while those that are not needed can be hidden and the most important can be dragged to the top.Screenshot of WORKetc contacts - organized in a single location. Every item created, every activity worked on, and all email correspondence can be traced back to a contact. These automatically become accessible and trackable from that contact's activity history stream, a filterable, customizable list that tracks the relationship with that contact.Screenshot of WORKetc's projects - the bins for everything related to a client including tasks, sub-projects, discussion, files, timesheets, expenses, and other items. WORKetc allows unlimited nesting of sub-projects within projects and an unlimited number of tasks within each sub-project. Multiple project views are available, including project tree view and a Gantt Chart.Screenshot of one of WORKetc has over 40 "out of the box" reports, giving access to needed stats and information. The reports that are used most often can be kept in the "My Reports" tab to keep them at the forefront of the reporting area. Reports can also be bookmarked.