Kanbanchi for G Suite vs. SherpaDesk

• If you need transparency around your workloads the product is great as it is easy to use and visually tells a story.
• It is ideal for SCRUM management as it plays into the ideas of Sprint

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

[It's] well suited for cloud support applications as there's no installation or maintenance required.

• Great for supporting SCRUM as part of Agile deliveries. We use the ToDo, Doing and Done and build GANNT charts to facilitate resource planning.
• We use it at a department level to manage workloads and help staff know what work is waiting for them and the relative priority.
• We have deployed it across the organisation and also work with suppliers and offshore development teams to coordinate activities.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Ticketing is very fast & easy
• Tracking time is fast

• Occasionally hangs at login but this may be to do with our authentication service.
• It would be nice when grouping cards together if there was an option to lay them over each other in a fan arrangement.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Its ability to switch between tickets, assets, etc., is a little clunky. A static menu bar would be helpful.
• The ability to see the latest update in the ticket view.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have used MS Project previously but ended up doing things in spreadsheets so KanBanchi has bridged this gap for us

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

When looking for solutions for our business, I personally looked at Aautotask. I am not the decision maker so I don't know what my boss looked at in full. Autotask seems good. It looked like it got a bit complicated and may be for very large enterprise customers. Just lots of features that we don't need.

• We have seen great value in our planning for Agile deliveries especially when applying it to SCRUM.
• Using the product we have found it quickly surfaces resource constraints and blockers when planning for projects.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• As a single freelance consultant Sherpadesk has exceptional ROI because it's free but if my company had more support people I would definetly go with SherpaDesk again.