Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.
N/A
Mosyle
Score 9.2 out of 10
N/A
The Mosyle platform manages and secures Apple devices and networks.
$1.50
per month per iPhone & iPad & Mac
Pricing
Kaseya VSA
Mosyle
Editions & Modules
No answers on this topic
Business Plan
$1
per month per iPad & iPhone & Mac
Fuse Plan
$1.50
per month per iPad & iPhone & Mac
Offerings
Pricing Offerings
Kaseya VSA
Mosyle
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Kaseya VSA
Mosyle
Features
Kaseya VSA
Mosyle
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Kaseya VSA
7.5
1 Ratings
8% above category average
Mosyle
-
Ratings
Virtualization monitoring
8.01 Ratings
00 Ratings
IT Asset Discovery
7.01 Ratings
00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Kaseya VSA
6.7
13 Ratings
9% below category average
Mosyle
-
Ratings
Remote monitoring
9.013 Ratings
00 Ratings
Network device monitoring
8.013 Ratings
00 Ratings
Activity Monitoring
8.01 Ratings
00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Kaseya VSA
7.5
12 Ratings
7% above category average
Mosyle
-
Ratings
Patch Management
8.012 Ratings
00 Ratings
Policy-based automation
9.012 Ratings
00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
This is a great solution if you're a Google or Microsoft 365 workspace. SSO is a breeze to set up for users of the portal, employees and it works across the board. Other services have it as an optional addon that requires significant lift to set up. Mosyle has it as a checkbox. Click the box, sign in with an admin account, make a few other toggles and you're done.
Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
Price points. When they first started, they were definitely less expensive than other options. Now they are about in-line once you get to Fuse and compare to other options.
I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
Easier to use and more capable than Meraki SM by far! More capable than Jamf Now. Easier to use than Jamf Pro and provides most if not all of the same features at a very competitive price. I'd recommend this to anyone new to MDM, or anyone considering moving away from an existing MDM setup
When we were using Mosyle it was a joy to work with and use. I'd switch back if I didn't already have a full MDM environment up and running.
Mosyle development and support are responsive. When I first set this up, I made a feature request that I had ready for use within a 3-hour turn around.
