Kaseya VSA vs. Speedify VPN

If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.

Sometime the bandwidth of my network is low but it work quite efficiently and able to finish my work. It [gets] connected within seconds and sometime it also does not need password to fill-up, it automatically detects the password and connect within seconds. [Speedify VPN is] quite an expensive tool but overall good.

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• Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
• Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
• VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.

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• Security-wise they use the standard 256-bit military-grade encryption.
• It has a built-in kill switch - used to kill a connection entirely when the connection drop or disappears.
• Performance-wise it is super duper fast and has 200 plus servers available across 30 countries.

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• Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
• Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.

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• Provide browsing activities, browsing histories and connection logs
• Please provide VPN IPs Records and DNS queries
• Need to improve in the organisation of traffic

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Excellent product with easy learning curve

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I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.

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It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service

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There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!

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Most VPNs required four main features are 1) Ease of use, 2) Security, 3) Performance and 4) Value. The speedify, fulfils all features as compared with others out there. Specifically, It has a lot more security, is faster allows you to stream and torrent and all the things that really make VPNs worth their weight in gold

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• It has increased the efficiency of operational tasks for our technicians
• It has change the speed at which we are able to deploy updates and software patches
• It caused us to spend additional money on more security tools due to concern from breaches

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• More secured and faster allowing you to stream and torrent
• Users can not find any live chat options if any queries, but provide email support and quick reply.
• Not having a logging policy, impacts negatively when it's consideration regarding clients.

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