Likelihood to Recommend If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that
SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
Read full review Tanium is well suited for organizations where enterprise infrastructure has great significance and needs to be properly managed as well as protected. Most organizations depend upon their infrastructure to sustain so Tanium can be a boon for them to sustain in this competitive market. However, Tanium is less appropriate for the traditional offices that don't have or have a less online presence.
Read full review Pros Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based. Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates. VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit. Read full review It's recognize threat and offering easily. Helps in security management and installing patches. Tanium offers endpoint data precisely, merges many teams and processes effectively. It's protect from all kinds of malicious threat and help you to achieve your task. Read full review Cons Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements. Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional. Read full review One issue is its ring topology, as the data is stored in central hubs and pushed through its peer nodes. If the central hub fails, then the associated node will also result in failure. Another problem is that all Tanium management is on premises requiring the customer to maintain it. If we want ask any help from Tanium support we always get a response like "you are maintaining it yourselves and it's your responsibility. The Tanium User Interface could be improved a bit as, although the tool is rich in performance, a more impressive UI might really attract new customers. Read full review Likelihood to Renew Excellent product with easy learning curve
Read full review Support Rating It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
Read full review Alternatives Considered There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
Read full review Tanium is always my first choice, so much excellent feedback online from genuine users, easy to use in any system environment, and value for money, so many good things about Tanium stacks up against all the other competitors in the market. Tanium is one of the most reliable and trusted risk and compliance management software.
Read full review Return on Investment It has increased the efficiency of operational tasks for our technicians It has change the speed at which we are able to deploy updates and software patches It caused us to spend additional money on more security tools due to concern from breaches Read full review Enhanced security. Increase in customer trust. Overall increase in company revenue. Read full review ScreenShots