TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kashoo

    Score4.9 out of 10
    N/AKashoo is a simple cloud-based double-entry accounting platform for small businesses. It is mobile-accessible and features include receipt capture, automated invoicing, tax preparation, financial reports, banking, and expense management features.

    $324

    per year

    Xero

    Score8.4 out of 10
    N/AXero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

    $13

    per month

    Zeni

    Score1 out of 10
    N/AZeni is an AI-powered finance team for startups from Zeni, Inc in Palo Alto, boasting capabilities like intelligent bookkeeping, accounting, and CFO services.

    $547

    per month

    Pricing
    KashooXeroZeni
    Editions & Modules
    Kashoo
    $324
    per year
    Early
    $13
    per month
    Growing
    $37
    per month
    Established
    $70
    per month
    Starter
    $549
    per month
    Growth
    $799
    per month
    Enterprise
    $0
    Offerings
    Pricing Offerings
    KashooXeroZeni
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—Prices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/monthAn Enterprise level plan is also available. Pricing for this plan is available on request. A discount is available for annual billing.
    More Pricing Information
    Community Pulse
    KashooXeroZeni
    Considered Multiple Products
    Kashoo
    No answer on this topic
    Xero
    Chose Xero
    I prefer Xero over the other options I have tried because it has a cleaner interface, operates faster on the web, has a strong API relationship with other applications and appears to be gaining ground on Quickbooks in the marketplace. QuickBooks Online is probably the most …
    Incentivized
    Zeni, Inc (zeni.ai)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    160 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    153 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    160 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    131 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    149 Answers
    No answers on this topic
    Features
    KashooXeroZeni
    Customization
    Comparison of Customization features of Kashoo and Xero and Zeni
    Feature
    Kashoo
    8.5
    2 Ratings
    12% above category average
    Xero
    8.0
    169 Ratings
    6% above category average
    Zeni
    1.0
    1 Ratings
    153% below category average
    API for custom integration7.02 Ratings7.979 Ratings1.01 Ratings
    Plug-ins10.01 Ratings8.1156 Ratings00 Ratings
    Security
    Comparison of Security features of Kashoo and Xero and Zeni
    Feature
    Kashoo
    9.7
    3 Ratings
    17% above category average
    Xero
    7.1
    213 Ratings
    14% below category average
    Zeni
    1.0
    2 Ratings
    156% below category average
    Single sign-on capability9.53 Ratings5.572 Ratings1.02 Ratings
    Role-based user permissions10.02 Ratings8.7211 Ratings1.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Kashoo and Xero and Zeni
    Feature
    Kashoo
    9.2
    4 Ratings
    16% above category average
    Xero
    8.3
    241 Ratings
    6% above category average
    Zeni
    10.0
    1 Ratings
    24% above category average
    Dashboards9.13 Ratings8.3237 Ratings10.01 Ratings
    Standard reports9.54 Ratings8.9239 Ratings10.01 Ratings
    Custom reports9.02 Ratings7.9212 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Kashoo and Xero and Zeni
    Feature
    Kashoo
    8.0
    6 Ratings
    5% above category average
    Xero
    8.3
    251 Ratings
    8% above category average
    Zeni
    3.0
    2 Ratings
    87% below category average
    Accounts payable8.06 Ratings7.9229 Ratings1.02 Ratings
    Accounts receivable8.06 Ratings8.1234 Ratings1.02 Ratings
    Cash management8.75 Ratings7.7217 Ratings1.02 Ratings
    Bank reconciliation8.06 Ratings8.6244 Ratings1.02 Ratings
    Expense management9.55 Ratings7.8224 Ratings1.02 Ratings
    Time tracking10.01 Ratings6.387 Ratings00 Ratings
    Multi-currency support8.01 Ratings7.9149 Ratings1.01 Ratings
    Regulations compliance10.01 Ratings8.3131 Ratings1.02 Ratings
    Self-service portal10.01 Ratings7.7153 Ratings1.02 Ratings
    Global Financial Support7.52 Ratings7.884 Ratings1.01 Ratings
    Primary and Secondary Ledgers7.92 Ratings7.881 Ratings10.01 Ratings
    Intercompany Accounting8.01 Ratings10.040 Ratings10.01 Ratings
    Localizations5.51 Ratings10.039 Ratings1.01 Ratings
    Journals and Reconciliations7.94 Ratings10.090 Ratings10.01 Ratings
    Enterprise Accounting5.01 Ratings10.033 Ratings1.02 Ratings
    Configurable Accounting7.01 Ratings10.059 Ratings1.02 Ratings
    Standardized Processes7.13 Ratings8.059 Ratings1.02 Ratings
    Fixed asset management00 Ratings7.7152 Ratings00 Ratings
    Multi-division support00 Ratings7.4129 Ratings00 Ratings
    Electronic tax filing00 Ratings8.6134 Ratings10.01 Ratings
    Centralized Rules Framework00 Ratings6.033 Ratings1.01 Ratings
    Order Management
    Comparison of Order Management features of Kashoo and Xero and Zeni
    Feature
    Kashoo
    10.0
    2 Ratings
    30% above category average
    Xero
    7.3
    89 Ratings
    1% below category average
    Zeni
    -
    Ratings
    Pricing10.01 Ratings10.062 Ratings00 Ratings
    Order entry10.01 Ratings10.056 Ratings00 Ratings
    Credit card processing10.01 Ratings6.358 Ratings00 Ratings
    Cost of goods sold10.01 Ratings6.366 Ratings00 Ratings
    Order Orchestration00 Ratings6.121 Ratings00 Ratings
    End-to-end order visibility00 Ratings6.124 Ratings00 Ratings
    Order exception Resolution00 Ratings6.117 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Kashoo and Xero and Zeni
    Feature
    Kashoo
    -
    Ratings
    Xero
    7.5
    73 Ratings
    1% below category average
    Zeni
    1.0
    1 Ratings
    153% below category average
    Pay calculation00 Ratings8.065 Ratings1.01 Ratings
    Benefit plan administration00 Ratings8.023 Ratings00 Ratings
    Direct deposit files00 Ratings7.249 Ratings1.01 Ratings
    Salary revision and increment management00 Ratings7.141 Ratings00 Ratings
    Reimbursement management00 Ratings7.054 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Kashoo and Xero and Zeni
    Feature
    Kashoo
    -
    Ratings
    Xero
    6.3
    119 Ratings
    14% below category average
    Zeni
    -
    Ratings
    Inventory tracking00 Ratings7.1115 Ratings00 Ratings
    Automatic reordering00 Ratings6.224 Ratings00 Ratings
    Location management00 Ratings6.229 Ratings00 Ratings
    Manufacturing module00 Ratings6.016 Ratings00 Ratings
    Best Alternatives
    KashooXeroZeni
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    KashooXeroZeni
    Likelihood to Recommend
    2.1
    (6 ratings)
    8.3
    (266 ratings)
    1.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.6
    (38 ratings)
    -
    (0 ratings)
    Usability
    4.0
    (2 ratings)
    8.3
    (192 ratings)
    1.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    3.1
    (12 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    5.6
    (40 ratings)
    10.0
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (13 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (3 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.4
    (150 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.5
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.5
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    KashooXeroZeni
    Likelihood to Recommend
    Kashoo
    Kashoo is well suited if you have the time to learn the system. Because after that, it becomes a breeze. But if you're new to this stuff and don't have an accountant, you may be struggling to understand exactly what you need to do or where you need to click.
    Incentivized
    Read full review
    Xero
    The only time I wouldn't be suggesting it is to consultants or solopreneurs. I think it's too overwhelming unless you are experienced or have a background related to finance. So it's not that the product isn't powerful, it's that it can be too powerful. For all other size businesses it really is what you need to use to make life simple to track everything in your business. It definitely saves me time by having it all in one place and not multiple spreadsheets etc
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    Zeni is well suited for any organization that needs accounting work. They have been great for us since we are in the SaaS space and they adjusted our accounts to reflect SaaS needs and metrics. So far I think Zeni would be a fit for any size of company. I think it would be great to start out with Zeni so that you have them in place as you grow.
    Incentivized
    Read full review
    Pros
    Kashoo
    • Invoicing - I can create an invoice and email it directly from within Kashoo. When a payment is received, it is simple to enter the transaction and mark it as paid.
    • Projects - I can assign a Project to a transaction. This way I can get a detailed picture of a specific project on which we are working. I can run a P&L report of just that project or the whole company.
    • Reconcile - Reconciling is a snap when you connect the account to the bank online.
    • If you are doing bookkeeping for more than one company, Kashoo has support for that. You can easily switch between companies as needed.
    Incentivized
    Read full review
    Xero
    • The bank feed integration makes reconciling transactions easy
    • Once you load a template for your invoices, every client gets a professional looking invoice
    • Bill paying and tracking of payments is also easy; you load your bill into Xero, pay it through the bank, and when the transaction is completed it comes through on bank feeds. If you need to query when a bill was paid, it is all there in Xero
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Cons
    Kashoo
    • The UI is not nice at all - even with a UI refresh, it still didn't look that great
    • The UX is rough as well - it's not as easy to use until you get used to it - high learning curve
    Incentivized
    Read full review
    Xero
    • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
    • Easily seeing the text of emails that have been sent through Xero
    • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Likelihood to Renew
    Kashoo
    No answers on this topic
    Xero
    In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Usability
    Kashoo
    Kashoo is by far the most intuitive and easy to use accounting/bookkeeping solution I've tried, and after using it for several years I'm pleased that it delivers a consistent experience. No surprises, it just works. I don't want to spend any more time than I have to attend to bookkeeping, and Kashoo allows me to do just that.
    Incentivized
    Read full review
    Xero
    As a standalone software, it allows users to fulfill most of the basic functions (e.g. transaction input and report generation) simply and conveniently. It also allows for multiple APIs to help augment various tasks that accounting-adjacent (e.g. claims processing). The cloud based model and portability to mobile devices allows tasks to be carried out in a more convenient way.
    Read full review
    Zeni, Inc (zeni.ai)
    All I know was I am a victim of ACH through the Zeni system. My business will take years to recover from this fraud.
    Read full review
    Reliability and Availability
    Kashoo
    No answers on this topic
    Xero
    We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Performance
    Kashoo
    No answers on this topic
    Xero
    On a good day, things worked but after upgrades, things began to slow and or not work at all at times. I coined the moving circle while I waited as the "Xero Wheel of Death". Sometimes it never stopped and force quitting was necessary.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Support Rating
    Kashoo
    They were not helpful in resolving my issue on the change to my lifetime deal, and I am not happy with their support. They didn't care at all
    Incentivized
    Read full review
    Xero
    Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
    Read full review
    Zeni, Inc (zeni.ai)
    The Zeni team has always been quick to respond and get on a call if needed.
    Incentivized
    Read full review
    In-Person Training
    Kashoo
    No answers on this topic
    Xero
    The format was great; someone was there to ask questions or help if you were stuck.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Online Training
    Kashoo
    No answers on this topic
    Xero
    All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Implementation Rating
    Kashoo
    No answers on this topic
    Xero
    If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Alternatives Considered
    Kashoo
    No yearly license fees with Kashoo lifetime plan and it includes a mobile app and mobile integration with the desktop version. I can do everything I need to do in Kashoo so there is no need for bloated old Quickbooks
    Incentivized
    Read full review
    Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
    Read full review
    Zeni, Inc (zeni.ai)
    We used Bench.co before switching to Zeni- our books were often not available when promised, we had issues with duplicate transactions, and we had serious communication issues when trying to file our taxes. Zeni corrected our books and got our taxes filed quickly and seamlessly.
    Incentivized
    Read full review
    Scalability
    Kashoo
    No answers on this topic
    Xero
    I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
    Incentivized
    Read full review
    Zeni, Inc (zeni.ai)
    No answers on this topic
    Return on Investment
    Kashoo
    • Kashoo has allowed us to manage our finances in a simple way
    • Helps us figure out if we are making money or losing it
    • Affordable than some other accounting tools
    Incentivized
    Read full review
    Xero
    • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
    • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
    • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
    Read full review
    Zeni, Inc (zeni.ai)
    • I believe Zeni was taking my money without permission
    • Zeni did not verify the company to be legitimate. They let a gmail address with no website qualify. All they needed to do was look up the real company and verify this is fraudulent.
    Read full review
    ScreenShots

    Xero Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot