Keatext vs. Textio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Keatext
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…
$550
per month
Textio
Score 8.9 out of 10
N/A
Textio is job listing optimization software. Textio analyzes the hiring outcomes of over 10 million job postings per month in order to assign a "Textio Score" to the user's job listing, and make suggestions for how to improve the language of the listing to attract better candidates.N/A
Pricing
KeatextTextio
Editions & Modules
Basic
$550
per month
Pro
$999
per month
Enterprise
1650+
per month
No answers on this topic
Offerings
Pricing Offerings
KeatextTextio
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
KeatextTextio
Top Pros
Top Cons

No answers on this topic

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KeatextTextio
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All AlternativesView all alternativesView all alternatives
User Ratings
KeatextTextio
Likelihood to Recommend
9.1
(6 ratings)
9.0
(2 ratings)
User Testimonials
KeatextTextio
Likelihood to Recommend
Keatext
Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies.
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Textio
Scenarios where Textio is well suited include tackling any organization's needs to go through their written material (in our case, job descriptions), identify potential bias and quickly know how to improve it. Identifying language patterns is Textio's forte, so I would say any language review effort could benefit from it.
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Pros
Keatext
  • You can detect or analyze feelings in French, Italian, Arabic, and English.
  • You can classify text and comments in different languages.
  • Easy to use for both professionals and non-professionals.
  • Use analytics to gain deep insight into what's happening on social media platforms.
  • Simple interface.
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Textio
  • Job posting review; providing an overall score and recommendations to refine your posting, remove gender bias, and improve the effectiveness
  • Company website messaging
  • Legal compliance
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Cons
Keatext
  • It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language.
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Textio
  • Price is rather high
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Alternatives Considered
Keatext
We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries.
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Textio
We started by using free tools found online, but none could provide the same level of depth and insights that Textio provides
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Return on Investment
Keatext
  • Keatext allows the creation of custom tests to meet the needs of each business.
  • Automate UX research for scalability.
  • Provides analytical data in addition to tracking user experience.
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Textio
  • A more targeted posting to our candidate pool
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ScreenShots

Keatext Screenshots

Screenshot of AI-based predictive recommendations with SWOT chartScreenshot of Customizable and interactive dashboardScreenshot of Topics and opinions heatmapScreenshot of Advanced sentiment analysis including customer questions and suggestionsScreenshot of Multichannel analysis including reviews, open ended surveys, and contact center tickets