[KeePass] works extremely well for personal work passwords and personal-use passwords for home. It allows users to remember 1 single complex password in order to gain access to the entire database of passwords. It doesn't work so well if you want to sync passwords to multiple devices such as your computer or phone. It can be done, but it's not simple.
KeePassXC for us worked very well as a password manager and I highly recommend it for the same. But it also works as an MFA tool which is in our opinion the best feature. We used to use Google MFA before on Android the issue was that Google's Authenticator app didn't take backup at the time for recovery codes. So let's say one employee was upgrading their phone to a new one all the recovery codes would be lost. This issue was fixed by KeePassXC for us.
I don't believe that this is so much a negative, but be sure that you keep your password database saved in a location that is accessible (even during an outage). Failure to do so will make it hard/impossible to recover passwords in the event that your database is unreachable (such as if a network drive failure).
My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
Search feature so you don't have to spend time looking for what you need. The ability to right click and save username and password, URL open options so your not locked to a particular browser were all key features we considered in the usability and adoption rate of this application. Highly recommend to any organization for credential management.
I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
KeePass is free and compatible with all the devices you or your customers and it has a lot of different uses. Is not only a password manager like Norton safe password or the avast's one. Like the password managers of the browsers, no, with KeePass every customer can find a useful way to share and keep secure I formations
I would say the MFA feature is better on KeePassXC compared to Google Authenticator as I said Google Authenticator didn't have option to backup our recovery codes at the time. So I would rate it higher. However with regarding to Bitwarden I can safely say they are both neck and neck as they offer similar feature set. I did however liked Bitwarden's UI so if KeePassXC can improve on that it would be appreciated.
