Likelihood to Recommend KeePassXC for us worked very well as a password manager and I highly recommend it for the same. But it also works as an MFA tool which is in our opinion the best feature. We used to use Google MFA before on Android the issue was that Google's Authenticator app didn't take backup at the time for recovery codes. So let's say one employee was upgrading their phone to a new one all the recovery codes would be lost. This issue was fixed by KeePassXC for us.
Read full review The reason I selected 7/10 is because I don't have any experience using other systems similar to Zoho Vault. It works fine for us, but I also have experience with Zoho Recruit, and based on that experience, I know that there are better choices out there. I would encourage anyone I was recommending this product to, to also research similar products.
Read full review Pros Password Manager MFA Works offline which is appreciated Read full review Zoho Vault integrates into your browser with an add-in, which makes it easy to access websites that need authentication. Zoho Vault enables you to create users and groups, and share authentication details either at a group level or at a user level. Zoho Vault gives you the capability of defining the level of access a user or group has to the authentication - read-only or read/write. This is one of the most unique features that I have come across any online password managers. Zoho Vault allows you to download and store an offline encrypted copy of your authentication details for the time when the internet is restricted. Read full review Cons The user interface can be confusing at times. You can wind up in a different category very easily. Maybe a notification for duplicate entries would help manage passwords a lot better. An integration with Zoho Help Desk would be nice Read full review Usability I selected 8/10 because while I don't have any experience using other products similar to Zoho Vault, I do believe it is easy to use and maintain. We do not have any problems using this product and have never needed to contact customer support.
Read full review Support Rating Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less
Read full review Alternatives Considered I would say the MFA feature is better on KeePassXC compared to
Google Authenticator as I said
Google Authenticator didn't have option to backup our recovery codes at the time. So I would rate it higher. However with regarding to
Bitwarden I can safely say they are both neck and neck as they offer similar feature set. I did however liked
Bitwarden 's UI so if KeePassXC can improve on that it would be appreciated.
Read full review Storage works the same, but the browser integrations from Zoho Vault are still very buggy.
Read full review Return on Investment It increased our organization to use MFA for all employees and we know how important that is. So I can safely say security got a 100% boost. Great to use password manager. Read full review Inexpensive when packaged with other Zoho products. Saved time on projects by being easy to access We ended up importing all of our Vault passwords into another program very easily. Read full review ScreenShots