Basic system, easy to use, nothing fancy
November 10, 2021

Basic system, easy to use, nothing fancy

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Vault

We use Zoho Vault to store all of our login details for all kinds of accounts, as well as for storing business credit card information. All users in our organization that utilize the accounts have access to Zoho Vault. These accounts include job boards, client systems, and email accounts, for example. It is a great way to have all login information in one place and ensures no one is having to keep their own logs and create a security issue for these accounts.
  • Easy to use: easy to add new data and edit existing data.
  • Admin functions are straightforward/easy to add new users or remove old ones.
  • The ability to organize logins is convenient, especially when you have hundreds.
  • They recently changed the look/feel as an upgraded experience, but my team prefers the old look.
  • The ability to share "chambers" (organized buckets of logins) should be a feature. Right now, we can create chambers, but not share them with other users. So everyone has to create their own chambers.
  • I would appreciate the ability to have automated reminders from the system to update passwords or to change after a designated amount of time.
  • Ability to store an unlimited amount of data.
  • Ability to utilize system-generated password suggestions.
  • Easy to view list of "secrets" (or logins) and ability to organize.
  • Creates efficient login process, saving time while doing multiple job postings.
  • Sense of security knowing all passwords are stored securely.
  • If not organized in lists, new users have trouble locating some information quickly.

Do you think Zoho Vault delivers good value for the price?


Are you happy with Zoho Vault's feature set?


Did Zoho Vault live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Vault go as expected?

I wasn't involved with the implementation phase

Would you buy Zoho Vault again?


The reason I selected 7/10 is because I don't have any experience using other systems similar to Zoho Vault. It works fine for us, but I also have experience with Zoho Recruit, and based on that experience, I know that there are better choices out there. I would encourage anyone I was recommending this product to, to also research similar products.

Zoho Vault Support

No, I did not know it was available. We would not need this add-on. We do not need support for this product.

Using Zoho Vault

I selected 8/10 because while I don't have any experience using other products similar to Zoho Vault, I do believe it is easy to use and maintain. We do not have any problems using this product and have never needed to contact customer support.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Adding new data.
  • Adding and maintaining users.
  • Password audit logs.
  • Sharing new secrets with users - it would be nice to be able to set up sharing while setting up the secret, but the secret must be set up first and then accessed from the list to initiate sharing.