KeepSolid Sign vs. OneSpan Sign

Pros

Ability to sign documents wherever I am. Ability to sign and place documents in a `lock, where they remain safe. Ability to retain multiple signatures ready to use.

Cons

There is only 1 con than I can even attempt to say about this software. The fact the KeepSolid Sign software is now paid subscription, for users of small or single person companies should have a free-to-use subscription, with full usage.

Incentivized

OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction

Incentivized

• KeepSolid is an amazing tool to have in your toolbox.
• It's easy to use, and it's very easy to get started with.
• I also found the user interface very intuitive, so it was easy for me to learn how to use it.

Incentivized

• One can set up a workflow in which one can specify the order in which signatures have to be done.
• Customer service is great and always ready to go the extra mile.
• Pricing is very transparent, and there are no hidden charges.

• I would like to see a way to have a waver that I can just have an overall generic link to, this way new guests at the circus school, just needs to go to one URL, fill in a waiver, and it will save it for them. *** this can remove the step of me having to enter their name and send it to them and save me time.
• It was not very clear at first how to send contracts.
• It was not very clear at first, how to edit and change contracts on line.

Incentivized

• Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
• Pricing seems a bit high when compared with other players in the market
• Data importing and exporting capabilities can be improved drastically

I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.

The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.

DocuSign is also a signature software where you can sign your documents online and quickly send it back and forth just like KeepSolid Sign. DocuSign is a better product in my opinion as it's been there longer and you can save a decent amount of documents online so that you can go back to them if needed in the future. Features for KeepSolid Sign is too barebone.

Incentivized

My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.

Incentivized

• Saving money by not having to use ink and paper
• Saving time so I don't have to scan documents
• Doesn't save as much time as a mature product yet, since they only allow document uploading via app

Incentivized

• It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
• It has significantly reduced the time that it used to take to open a new account.

Incentivized