TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kemp LoadMaster

    Score8.9 out of 10
    N/ALoadMaster from Kemp Technologies in New York is an application delivery controller.

    $1,720

    per year

    SecureLink Enterprise Access

    Score9.1 out of 10
    N/ASecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A
    Pricing
    Kemp LoadMasterSecureLink Enterprise Access
    Editions & Modules
    VLM-500
    1,720
    per year
    VLM-500
    2,000
    perpetual license
    VLM-3000
    3,050
    per year
    VLM-3000
    4,000
    perpetual license
    VLM-MAX
    7,610
    per year
    VLM-MAX
    10,000
    perpetual license
    No answers on this topic
    Offerings
    Pricing Offerings
    Kemp LoadMasterSecureLink Enterprise Access
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Kemp LoadMasterSecureLink Enterprise Access
    Considered Both Products
    Kemp Technologies
    No answer on this topic
    SecureLink
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    61 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    60 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    61 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    52 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    58 Answers
    No answers on this topic
    Best Alternatives
    Kemp LoadMasterSecureLink Enterprise Access
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    F5 BIG-IP
    Score9.2 out of 10
    No answers on this topic
    Enterprises
    F5 BIG-IP
    Score9.2 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Kemp LoadMasterSecureLink Enterprise Access
    Likelihood to Recommend
    9.0
    (64 ratings)
    8.3
    (2 ratings)
    Likelihood to Renew
    8.6
    (4 ratings)
    8.6
    (2 ratings)
    Usability
    9.0
    (26 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.2
    (28 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Kemp LoadMasterSecureLink Enterprise Access
    Likelihood to Recommend
    Kemp Technologies
    Loadmaster is very powerful and flexible load balancer. Variety of options allows to create a complex network of rules and routes. During our website rollout Loadmaster allowed us to run multiple generations of the website simultaneously and seamlessly by doing the content switching on the fly. Powerful API allows easy integration into any development lifecycle.
    Incentivized
    Read full review
    SecureLink
    It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
    Read full review
    Pros
    Kemp Technologies
    • Where the LoadBalancer excels is the multiple levels at which you can load balance servers. We currently use layer 7 LB, but others are available as well.
    • I particularly like the ability for the LB to know when servers are down, and if all are offline then you can create a redirect to a static HTML page or some other destination that is more informative.
    • The ease in which a service can be created and deployed using already pre-canned templates makes it a very convenient setup process.
    Incentivized
    Read full review
    SecureLink
    • Easy to setup on a client PC or server for access
    • Organizes client connections by gatekeeper so it is easy to find what you need
    • File transfer option is great for uploading files to client servers
    Read full review
    Cons
    Kemp Technologies
    • Ability to 'clone' existing Virtual Services for rapid deployment of similar ones.
    • A better API for ease of automation.
    • Simplification of Certificate management.
    • Better explanations of Kemp implementations of industry standard protocols like VRRP (or CARP)
    • More control over device factory reset configuration and forcibly breaking HA pairs at boot time
    Incentivized
    Read full review
    SecureLink
    • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
    • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
    • I would love to see an App. I know they are working on this as well.
    Read full review
    Likelihood to Renew
    Kemp Technologies
    I'm very pleased with the support I've received as well as the quality of the product.
    Incentivized
    Read full review
    SecureLink
    We are happy using securelink to access our client environments
    Read full review
    Usability
    Kemp Technologies
    Kemp makes it very easy to setup, configure and manage the LoadMaster without needing a lot of help from their engineers. The interface is very easy to understand and intuitive to use. We like how it is not complicated - I can easily have one of my techs login and they can figure out how to setup/configure virtual services for load balancing without needing a manual or tech support.
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Support Rating
    Kemp Technologies
    Support has been easy to deal with; I have only need[ed] to contact them a few times during setup. Once its been in place and operational, we have not need[ed] to mess with the system [which] is a huge advantage. I like system[s] that do not break and require constant attention in a production environment.
    Read full review
    SecureLink
    The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
    Read full review
    Implementation Rating
    Kemp Technologies
    The installation was straight forward. Once i installed it, their technical support team helped me with configuration
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Alternatives Considered
    Kemp Technologies
    We chose Kemp LoadMaster because it is 1/10 the price of the competition and MUCH easier to deploy and configure and WORKS. We have had ZERO issues with the product since installation. Their engineers and their sales team have both reached out post-install to check in and see if everything is working as expected.
    Read full review
    SecureLink
    Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
    Read full review
    Return on Investment
    Kemp Technologies
    • We used Kemp LoadMaster for many projects. For a lot of customers, load balancers were too expensive or too complicated before we introduced Kemp products.
    • It's not a overly complicated product, so we were able to train many engineers on it and have them get a certification.
    Incentivized
    Read full review
    SecureLink
    • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
    • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
    • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
    Read full review
    ScreenShots