Referral Factory vs. SalesAi

It is well suited for businesses that need the ability to create good-looking professional referral campaigns within a short time frame and do not have coding experience. I would say it is ideal for perhaps eCommerce site owners and store owners who want to launch referral programs but do not have the resources available within their company to assign a developer or someone with coding knowledge to set up and integrate.

Prospecting through LinkedIn. This tool allowed me to automate this entire process after creating the initial parameters. It was very cost effective and I would use it again in the future.

Incentivized

• The platform is user-friendly with various types of guidance such as chatbot, videos, and articles, to assist the users.
• Referral Factory provides diverse methods of advertising referral programs, offering templates for a wide variety of industries that users can tailor to fit their brand guidelines.
• Referral Factory provides a detailed dashboard with key performance indicators to help marketers adjust referral campaigns to maximize conversion rates.

Incentivized

• Automates outreach
• 10x our connections, follow-ups, and prospecting
• Providers quality leads
• Has an easy to use platform

Incentivized

• The UI needs some improvement to really smooth out the workflows. Overall it's not bad, but could always be better.
• There isn't good documentation on how to configure and use the solution. It's like they assumed they built to be obvious enough to where anyone can figure it out, but for things that have more nuances, users could really benefit from some tooltips and/or documentation.
• Pricing is pretty high, it would be nice to have a lower tier so businesses with a small income stream can start to benefit from referral programs.

Incentivized

• Giving false information to customers
• Still charging months after a user cancels
• Support team is wildly ineffective
• Poor leadership

Referral Factory's overall usability is great. The interface was really easy to learn and use and there are also helpful video tutorials if you have any questions along the way while building your new campaign. The process of sharing the referral link is also really easy and Referral Factory provides multiple methods of sharing the link which is a nice feature as well.

Incentivized

So simple to use. This does not require any technical skills to implement. I think my kid could set up the work flow with ease

Incentivized

We have been very grateful for the ongoing support from the Referral Factory team who have gone above and beyond not only to help us get set up but have provided great insight into how to optimise our campaign

Referral factory has following features that I find more helpful in achieving my business needs: 1. Customization 2. Data Analytics 3. Ease of setting up and integrations 4. Affordability. As per my experience one feature that really comes in handy in Referral Factory is its integration with my CRM, which allows me to import the customer data i.e. emails, hassle free.

Incentivized

We've tried other outsourced leadgen tools and companies and they just don't deliver like Kennected has. Been customers for years now, and will continue to be a user of Kennected for the foreseeable future.

Incentivized

• Referral Factory led to a 30% boost in customer acquisition, translating to a measurable ROI. The incentivized referral programs effectively expanded our customer base, contributing significantly to revenue growth.
• By fostering customer loyalty through referral incentives, Referral Factory contributed to a 25% increase in CLV. The long-term value generated from retained, engaged customers showcased a positive and sustainable impact on ROI.
• Compared to traditional marketing channels, Referral Factory demonstrated a 20% reduction in customer acquisition costs. The cost-effectiveness of leveraging existing customer networks for referrals positively impacted overall business profitability and marketing ROI.

Incentivized

• Has had a negative ROI for us
• Spent months for nothing
• Driving accounting nuts because we’re being charged after we cancelled