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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kindful (discontinued, now part of Bloomerang)

    Score4.5 out of 10
    N/AKindful was a nonprofit CRM that included fundraising tools, reporting, and analytics. It was acquired by Bloomerang in January, 2021 and is no longer sold, but its functionality is now offered by the Bloomerang CRM.

    $119

    per month

    Pricing
    Kindful (discontinued, now part of Bloomerang)
    Editions & Modules
    Standard
    $119
    per month
    Standard
    $239
    per month
    Standard
    $349
    per month
    Standard
    $459
    per month
    Standard
    $579
    per month
    Standard
    $699
    per month
    Offerings
    Pricing Offerings
    Kindful (discontinued, now part of Bloomerang)
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsAll plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.
    More Pricing Information
    Community Pulse
    Kindful (discontinued, now part of Bloomerang)
    Considered Both Products
    Discontinued Products
    Chose Kindful (discontinued, now part of Bloomerang)
    Because of the easy-to-use drag-and-drop function, teams do not have to call website design-proficient professionals to assist them since Populr also supports collaboration and entire teams can work together to come up with a beautifully designed website and one that is readable.
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    Kindful is cheaper than RE so we went with it. However, Kindful does not have as many features and is less robust than RE.
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    All similar services. I preferred Kindful because of the user interface and also because of a personal recommendation from another user.
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    I did a search of over 10 different companies (not finding my notes on this now). Kindful was the perfect fit for our sized organization and they gave us the best rate and transition benefits.
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    • Kindful is a one-stop-shop solution (whereas Salesforce and Dynamics require add-ons)
    • Kindful is much more affordable than Virtuous, Salesforce, Microsoft when your team grows
    • There are many more integrations available than with all competitors we evaluated
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    The cost alone for Breeze is $50 a month versus Kindful which is approx $330 a month. Add to Kindful the staff hours paid to work with the onboarding experience and mistakes, the investment was a high mistake.
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    Raisers Edge has been in this field for much longer than the newcomer, Kindful. One advantage Rasers Edge has is the ability to store copies of correspondence letters among contacts within their database. With Kindful, you would need print copies and store in a file cabinet …
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    KIndful stacks up well against the competition for a small organization with limited capacity. We selected Kindful initially because we thought its simplicity would allow us to have multiple users with various roles input data including donor contact. I've used a lot of …
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    Kindful is like night and day compared to Neon. Neon is the dark ages in terms of interface and functionality and Kindful is the industrial revolution.
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful …
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    Actually, since I have been here, we have only used Kindful. We discussed using another product at one time (I do not remember the name), but decided to continue with Kindful. I am glad we did. I have contacted them in the past when I have a problem figuring something out …
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    We never used NeonCRM. We have only researched them. At the time of subscription, we felt Kindful was the best direction for our organization.
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    The ease of use of Kindful was far and away better than LGL. While the free option for LGL was originally tempting, Kindful's dashboard, functionality, and ease of use made the transition almost a no brainer. We needed to make the investment in our ongoing growth, and it was …
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    Kindful blows Capsule out of the water as a donor management system. Kindful was built for nonprofit fundraising, where Capsule is better for sales.
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    Kindful was cheaper and had functions that better suited our needs. The donation pages and donor management were better than the competitors for the price.
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    We had all of these connected at one time. Kindful still is the best in customer service, and the ease of use making sure what comes in real-time is placed where needed. Eventbrite is just an older connection, so we didn't have real-time data and it also created multiple …
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    We also looked at DonorPerfect and Salesforce, and both were too expensive for our budget. Kindful was user-friendly and affordable. Breeze CHMS is what we switched from because it didn't meet all of our reporting needs, although it's great for a church without those needs. …
    Incentivized
    Chose Kindful (discontinued, now part of Bloomerang)
    Overall, Kindful is a way better CRM System than DonorSnap in part because the system is user-friendly, keeps good track of donor's data, donations and pledges, and integrates really well with many different apps (which DonorSnap lacks). Also, Kindful has different button …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    14 Answers
    Best Alternatives
    Kindful (discontinued, now part of Bloomerang)
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.6 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Kindful (discontinued, now part of Bloomerang)
    Likelihood to Recommend
    9.0
    (21 ratings)
    Usability
    9.0
    (1 ratings)
    Support Rating
    9.8
    (11 ratings)
    User Testimonials
    Kindful (discontinued, now part of Bloomerang)
    Likelihood to Recommend
    Discontinued Products
    Kindful is well suited when:
    • Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
    • Small to medium sized organizations looking for an affordable but powerful donor database/CRM
    • Need a powerful but user friendly tool with customizable reports
    Kindful is not well suited when:
    • You need very advanced customization such as the ability to built entire custom screens
    • You need to track donations in multiple currencies
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
    • Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
    • Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
    • Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
    • The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    From operations, support, and donor management, Kindful's UX and UI are top-notch.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Because of the easy-to-use drag-and-drop function, teams do not have to call website design-proficient professionals to assist them since Populr also supports collaboration and entire teams can work together to come up with a beautifully designed website and one that is readable.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Kindful's customer service team has saved us a lot of time and effort by being extremely helpful. I can't speak highly enough about the customer service they offer.
    • We spend a lot of time cleaning our data base. I wish Kindful had a cleaner integration process.
    Incentivized
    Read full review
    ScreenShots

    Kindful (discontinued, now part of Bloomerang) Screenshots

    Screenshot of Reporting analyticsScreenshot of Contact profileScreenshot of Fundraising functionality