Kindful (discontinued, now part of Bloomerang)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kindful (discontinued, now part of Bloomerang)
Score 8.8 out of 10
N/A
Kindful was a nonprofit CRM that included fundraising tools, reporting, and analytics. It was acquired by Bloomerang in January, 2021 and is no longer sold, but its functionality is now offered by the Bloomerang CRM.
$119
per month
Pricing
Kindful (discontinued, now part of Bloomerang)
Editions & Modules
Standard
$119
per month
Standard
$239
per month
Standard
$349
per month
Standard
$459
per month
Standard
$579
per month
Standard
$699
per month
Offerings
Pricing Offerings
Kindful (discontinued, now part of Bloomerang)
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsAll plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.
More Pricing Information
Community Pulse
Kindful (discontinued, now part of Bloomerang)
Considered Both Products
Kindful (discontinued, now part of Bloomerang)
Chose Kindful (discontinued, now part of Bloomerang)
Kindful was cheaper and had functions that better suited our needs. The donation pages and donor management were better than the competitors for the price.
Chose Kindful (discontinued, now part of Bloomerang)
Because of the easy-to-use drag-and-drop function, teams do not have to call website design-proficient professionals to assist them since Populr also supports collaboration and entire teams can work together to come up with a beautifully designed website and one that is readable.
Chose Kindful (discontinued, now part of Bloomerang)
Kindful is cheaper than RE so we went with it. However, Kindful does not have as many features and is less robust than RE.
Chose Kindful (discontinued, now part of Bloomerang)
All similar services. I preferred Kindful because of the user interface and also because of a personal recommendation from another user.
Chose Kindful (discontinued, now part of Bloomerang)
I did a search of over 10 different companies (not finding my notes on this now). Kindful was the perfect fit for our sized organization and they gave us the best rate and transition benefits.
Chose Kindful (discontinued, now part of Bloomerang)
  • Kindful is a one-stop-shop solution (whereas Salesforce and Dynamics require add-ons)
  • Kindful is much more affordable than Virtuous, Salesforce, Microsoft when your team grows
  • There are many more integrations available than with all competitors we evaluated
Chose Kindful (discontinued, now part of Bloomerang)
The cost alone for Breeze is $50 a month versus Kindful which is approx $330 a month. Add to Kindful the staff hours paid to work with the onboarding experience and mistakes, the investment was a high mistake.
Chose Kindful (discontinued, now part of Bloomerang)
KIndful stacks up well against the competition for a small organization with limited capacity. We selected Kindful initially because we thought its simplicity would allow us to have multiple users with various roles input data including donor contact. I've used a lot of …
Chose Kindful (discontinued, now part of Bloomerang)
Raisers Edge has been in this field for much longer than the newcomer, Kindful. One advantage Rasers Edge has is the ability to store copies of correspondence letters among contacts within their database. With Kindful, you would need print copies and store in a file cabinet …
Chose Kindful (discontinued, now part of Bloomerang)
Kindful is like night and day compared to Neon. Neon is the dark ages in terms of interface and functionality and Kindful is the industrial revolution.
Chose Kindful (discontinued, now part of Bloomerang)
We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful …
Chose Kindful (discontinued, now part of Bloomerang)
Actually, since I have been here, we have only used Kindful. We discussed using another product at one time (I do not remember the name), but decided to continue with Kindful. I am glad we did. I have contacted them in the past when I have a problem figuring something out …
Chose Kindful (discontinued, now part of Bloomerang)
We never used NeonCRM. We have only researched them. At the time of subscription, we felt Kindful was the best direction for our organization.
Chose Kindful (discontinued, now part of Bloomerang)
The ease of use of Kindful was far and away better than LGL. While the free option for LGL was originally tempting, Kindful's dashboard, functionality, and ease of use made the transition almost a no brainer. We needed to make the investment in our ongoing growth, and it was …
Chose Kindful (discontinued, now part of Bloomerang)
Kindful blows Capsule out of the water as a donor management system. Kindful was built for nonprofit fundraising, where Capsule is better for sales.
Chose Kindful (discontinued, now part of Bloomerang)
We had all of these connected at one time. Kindful still is the best in customer service, and the ease of use making sure what comes in real-time is placed where needed. Eventbrite is just an older connection, so we didn't have real-time data and it also created multiple …
Chose Kindful (discontinued, now part of Bloomerang)
We also looked at DonorPerfect and Salesforce, and both were too expensive for our budget. Kindful was user-friendly and affordable. Breeze CHMS is what we switched from because it didn't meet all of our reporting needs, although it's great for a church without those needs. …
Chose Kindful (discontinued, now part of Bloomerang)
Overall, Kindful is a way better CRM System than DonorSnap in part because the system is user-friendly, keeps good track of donor's data, donations and pledges, and integrates really well with many different apps (which DonorSnap lacks). Also, Kindful has different button …
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Kindful (discontinued, now part of Bloomerang)
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Medium-sized Companies
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Blackbaud Enterprise Fundraising CRM
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User Ratings
Kindful (discontinued, now part of Bloomerang)
Likelihood to Recommend
9.0
(21 ratings)
Usability
9.0
(1 ratings)
Support Rating
9.8
(11 ratings)
User Testimonials
Kindful (discontinued, now part of Bloomerang)
Likelihood to Recommend
Discontinued Products
Kindful is well suited when:
  • Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
  • Small to medium sized organizations looking for an affordable but powerful donor database/CRM
  • Need a powerful but user friendly tool with customizable reports
Kindful is not well suited when:
  • You need very advanced customization such as the ability to built entire custom screens
  • You need to track donations in multiple currencies
Read full review
Pros
Discontinued Products
  • We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
  • Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
  • Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
  • Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
Read full review
Cons
Discontinued Products
  • Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
  • The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.
Read full review
Usability
Discontinued Products
From operations, support, and donor management, Kindful's UX and UI are top-notch.
Read full review
Support Rating
Discontinued Products
I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.
Read full review
Alternatives Considered
Discontinued Products
Because of the easy-to-use drag-and-drop function, teams do not have to call website design-proficient professionals to assist them since Populr also supports collaboration and entire teams can work together to come up with a beautifully designed website and one that is readable.
Read full review
Return on Investment
Discontinued Products
  • Kindful's customer service team has saved us a lot of time and effort by being extremely helpful. I can't speak highly enough about the customer service they offer.
  • We spend a lot of time cleaning our data base. I wish Kindful had a cleaner integration process.
Read full review
ScreenShots

Kindful (discontinued, now part of Bloomerang) Screenshots

Screenshot of Reporting analyticsScreenshot of Contact profileScreenshot of Fundraising functionality