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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kissflow

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    Kissflow is a low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.

    $1,500

    per month 50 Users

    Mitratech HotDocs

    Score1.1 out of 10
    N/AMitratech HotDocs is a document automation solution used to turn documents and forms into intelligent templates and workflows for document assembly. HotDocs was acquired by Abacus Next in 2017, and by Mitratech in 2024.N/A
    Pricing
    KissflowMitratech HotDocs
    Editions & Modules
    Small Business
    $1500
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    KissflowMitratech HotDocs
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    KissflowMitratech HotDocs
    Considered Both Products
    Kissflow, Inc (OrangeScape)
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    KissflowMitratech HotDocs
    Low-Code Development
    Comparison of Low-Code Development features of Kissflow and Mitratech HotDocs
    Feature
    Kissflow
    8.9
    3 Ratings
    6% above category average
    Mitratech HotDocs
    -
    Ratings
    Drag-and-drop Interfaces9.03 Ratings00 Ratings
    Platform Security9.53 Ratings00 Ratings
    Platform User Management8.93 Ratings00 Ratings
    Reusability9.03 Ratings00 Ratings
    Platform Scalability7.93 Ratings00 Ratings
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    KissflowMitratech HotDocs
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    Score9.1 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    KissflowMitratech HotDocs
    Likelihood to Recommend
    8.4
    (23 ratings)
    1.0
    (10 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (3 ratings)
    1.0
    (2 ratings)
    Support Rating
    9.7
    (2 ratings)
    8.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.0
    (1 ratings)
    User Testimonials
    KissflowMitratech HotDocs
    Likelihood to Recommend
    Kissflow, Inc (OrangeScape)
    We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.
    Incentivized
    Read full review
    Mitratech
    It is well suited in the organisations which deals with lots of paper work like legal, teaching, research, etc as they need similar kind of documents again and again. In a typical office set up it is of great use by human resource, marketing and legal department. Hot docs is not suitable if you have a proprietary or solo business as it do not caters to them.
    Incentivized
    Read full review
    Pros
    Kissflow, Inc (OrangeScape)
    • They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
    • Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
    • Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
    • Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
    Incentivized
    Read full review
    Mitratech
    • Personalized training. We were able to get an expert on a video call who walked us through solutions to each of our unique problems (i.e. all fifty states have different notary blocks, how can we auto-populate it when the state of the deal is selected?).
    • Team access. Multiple people can work with the templates at once, thus allowing the members of our team who deal with financials to work on their documents while others focus on the organizational and legal documents.
    • Once you have successfully drafted your templates, it runs incredibly smooth (barring any minor hiccups that happen with software updates) and efficiently.
    Incentivized
    Read full review
    Cons
    Kissflow, Inc (OrangeScape)
    • Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
    • Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.
    Incentivized
    Read full review
    Mitratech
    • Most HotDocs templates demand high-level code. This includes complicated Word codes
    • Using HotDocs is incredibly user-friendly. Creating and maintaining templates is a programming task
    Incentivized
    Read full review
    Likelihood to Renew
    Kissflow, Inc (OrangeScape)
    Really love the product. Was pleasantly surprised that it has been easy to use for parents
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Usability
    Kissflow, Inc (OrangeScape)
    The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker
    Incentivized
    Read full review
    Mitratech
    If I cannot get tech support (especially at the supervisory level) during my work hours, then what good is their program?
    Read full review
    Support Rating
    Kissflow, Inc (OrangeScape)
    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
    Incentivized
    Read full review
    Mitratech
    The support is fine, but make no mistake it is PAID support because you have to purchase it each year in order to keep the updates.
    Incentivized
    Read full review
    Implementation Rating
    Kissflow, Inc (OrangeScape)
    No answers on this topic
    Mitratech
    If you use WordPerfect X9 - choose"no word-processing software."
    Incentivized
    Read full review
    Alternatives Considered
    Kissflow, Inc (OrangeScape)
    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Read full review
    Mitratech
    I haven't evaluated other products. We are so used to HotDocs that it would be difficult for us to switch to something else. We continue to use HotDocs because switching cost is high once you have already started. Be careful before beginning to use this program, as it is hard to breakaway.
    Incentivized
    Read full review
    Return on Investment
    Kissflow, Inc (OrangeScape)
    • The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.
    Read full review
    Mitratech
    • Positive - Quicker turn around on producing standard documents tailored to the client's specific needs.
    • Negative - Long learning curve. Not an "out of the box" program. It has to be customized.
    Incentivized
    Read full review
    ScreenShots

    Kissflow Screenshots

    Screenshot of overall efficiency monitoringScreenshot of workflow trackingScreenshot of process metricsScreenshot of the drag and drop form builderScreenshot of a parallel branches workflowScreenshot of where to change file permissions