Likelihood to Recommend Kissflow, Inc (OrangeScape)
Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Read full review I have had limited exposure to other development environments, but I have found Openedge to be well suited for the purposes that we are using it for. We have a windows client-server application that has been in use for over 20 years and has held it's age well. We also have a web based product using openedge appserver to access our backend code. The appserver functions well and we have been happy with it
Read full review Pros Kissflow, Inc (OrangeScape)
Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well. Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system. The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task. Read full review Openedge databases are practically bulletproof, even when shot down abnormally. The offer complete transaction scoping, before imagining, and also after imaging for roll foward capability. Openedge has a very powerful and easy to learn 4GL programming language that can be used in a traditional or object oriented manner. Openedge also has powerful web services components, fully integrating both SOAP and RESTful web services. Openedge is completely scaleable from 1 user to a fully distributed global enterprise solution. Read full review Cons Kissflow, Inc (OrangeScape)
The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well. The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page. The mobile app does not have all the features that the browser version has, especially admin tools. Read full review Needs to improve the documentation Licensing is costly Read full review Likelihood to Renew Kissflow, Inc (OrangeScape)
This language used since 1980
Read full review Support Rating Kissflow, Inc (OrangeScape)
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Read full review Alternatives Considered Kissflow, Inc (OrangeScape)
KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Read full review The decision to use openedge with our particular product was made such a long time ago that I certainly was not around to make the decision. And most of the other products that would have been compared at the time are likely no longer around. Which does speak to the longevity and benefits of this product. When you look back and see how long the same product has been going forward with constant improvements and remaining relevant without major disruptive changes, it is worthy of some credit.
Read full review Return on Investment Kissflow, Inc (OrangeScape)
Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin. Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there. Read full review Openedge is a good business partner. They provide excellent support, education, and marketing assistance. Openedge programming resources are readily available, both in the US and inexpensively overseas when additional staff is needed to complete projects. Openedge is just as powerful, but much less expensive than its rivals, like Oracle. Read full review ScreenShots