Likelihood to Recommend Kissflow, Inc (OrangeScape)
Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Read full review WaveMaker is a great platform for enterprise and SME's because it can save a lot on resources and time. The price is very low compared to the other competitors of WaveMaker and the best thing about WaveMaker is its no lock-in policy, you can always download the code and work on other IDEs. Overall an amazing platform.
Read full review Pros Kissflow, Inc (OrangeScape)
Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well. Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system. The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task. Read full review WaveMaker has helped us create internal applications in very short amount of time at a very low cost. The interface is really clean and it is easy to understand, you need not be an expert coder to work on WaveMaker. You can download your developed application and deploy it on any server you wish. There is no lock in whatsoever. The support team is super supportive and they are genuinely interested in solving your problems. WaveMaker helps you develop web and hybrid applications simultaneously, so you will be saving a lot of time and effort. WaveMaker is constantly upgrading and the team makes sure that they inform the users about the upgrades. Read full review Cons Kissflow, Inc (OrangeScape)
The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well. The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page. The mobile app does not have all the features that the browser version has, especially admin tools. Read full review I believe that for this case, is important the technical support, which solves you or give workarounds that work for your issues. It answers in 24 hours, in labour days. Read full review Support Rating Kissflow, Inc (OrangeScape)
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Read full review There were instances where we had specific requests and the support team was really helpful because they were really concerned about getting me a solution.
Read full review Alternatives Considered Kissflow, Inc (OrangeScape)
KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Read full review WaveMaker is much cheaper and performs better.
Read full review Return on Investment Kissflow, Inc (OrangeScape)
Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin. Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there. Read full review WaveMaker has helped us reduce the number of developers working on the application development. It has helped us save a lot of time. Read full review ScreenShots