What users are saying about
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Top Rated
119 Ratings
2 Ratings
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Score 6 out of 100

WooCommerce

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Top Rated
119 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Klarna Checkout

Klarna is great for any retailer who is looking to offer payment options to their customers. It is primarily a resource for retailers, but probably not a good tool for people who work in different kinds of sales departments.
Nikki Hansen | TrustRadius Reviewer

WooCommerce

WooCommerce is a great platform to create an inexpensive if not free online store if you have the time to learn about it and configure it well. It is especially a great online store platform if you already are experienced using Wordpress since it incorporates so well into it. There are also many great plugins to help you integrate parts of your store into your other content pieces on your WordPress website.
Seth Paine | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Klarna Checkout
5.0
WooCommerce
8.4
Website integration
Klarna Checkout
5.0
WooCommerce
9.4
Product catalog & listings
Klarna Checkout
WooCommerce
8.8
Product management
Klarna Checkout
WooCommerce
8.5
Bulk product upload
Klarna Checkout
WooCommerce
7.5
Branding
Klarna Checkout
WooCommerce
8.5
Mobile storefront
Klarna Checkout
WooCommerce
8.3
Product variations
Klarna Checkout
WooCommerce
8.6
Visual customization
Klarna Checkout
WooCommerce
7.3
CMS
Klarna Checkout
WooCommerce
9.0

Online Shopping Cart

Klarna Checkout
10.0
WooCommerce
8.3
Checkout user experience
Klarna Checkout
10.0
WooCommerce
8.1
Abandoned cart recovery
Klarna Checkout
WooCommerce
8.5

Online Payment System

Klarna Checkout
10.0
WooCommerce
9.1
eCommerce security
Klarna Checkout
10.0
WooCommerce
9.1

eCommerce Business Management

Klarna Checkout
8.0
WooCommerce
8.2
Order processing
Klarna Checkout
8.0
WooCommerce
8.7
Multi-site management
Klarna Checkout
WooCommerce
8.1
Inventory management
Klarna Checkout
WooCommerce
8.0
Shipping
Klarna Checkout
WooCommerce
7.8
Custom functionality
Klarna Checkout
WooCommerce
8.2

eCommerce Marketing

Klarna Checkout
WooCommerce
8.0
Promotions & discounts
Klarna Checkout
WooCommerce
8.8
Personalized recommendations
Klarna Checkout
WooCommerce
7.5
SEO
Klarna Checkout
WooCommerce
7.6

Pros

Klarna Checkout

  • Flexible payment option.
  • Easy to navigate the back end.
Nikki Hansen | TrustRadius Reviewer

WooCommerce

  • WooCommerce pages are easy to customize and are optimized for mobile.
  • Ability to create global add-ons for specific product categories.
  • Adding additional plugins to optimize the site is generally affordable and can usually be done without a developer.
  • There's no cost to get started.
Brian Halstrom | TrustRadius Reviewer

Cons

Klarna Checkout

  • Customer support is terrible, getting an agent who fully comprehends the issue or who has any power to help is near impossible.
Nikki Hansen | TrustRadius Reviewer

WooCommerce

  • Reliance on meta table for storing and accessing product and order data. (Coming soon)
  • Better reporting interface. (Coming soon)
  • Option to more easily choose between multi-page or single page cart/checkout.
  • Auto refresh the price totals on cart page when quantity changes using AJAX.
  • Show “-” and “+” buttons around the quantity field.
  • Show confirmation before user changes quantity to zero.
Rob Watson | TrustRadius Reviewer

Likelihood to Renew

Klarna Checkout

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 10.0
Based on 3 answers
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
Rick Fitzgerald | TrustRadius Reviewer

Usability

Klarna Checkout

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 9.0
Based on 2 answers
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
Katie Miller | TrustRadius Reviewer

Support Rating

Klarna Checkout

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 5.0
Based on 1 answer
not muh support
Anonymous | TrustRadius Reviewer

Alternatives Considered

Klarna Checkout

No answers on this topic

WooCommerce

WooCommerce stacks up very nicely. While there is a learning curve involved, it more than makes up for the challenge when it comes to cost. You won't find yourself spending money each month to keep your site live or pay for your ecommerce platform like you do with others. Once you have WooCommerce installed (for free) you technically do not need to pay anything unless you plan on scaling up and adding new functionality. We now use WooCommerce for all of our ecommerce sites and we have saved a lot of money over competitors.
Joseph Condon | TrustRadius Reviewer

Return on Investment

Klarna Checkout

  • They take a fee, larger than other systems do, so I do lose some money there.
  • I make more sales than I would without the payment option through Klarna.
Nikki Hansen | TrustRadius Reviewer

WooCommerce

  • I currently have not had a lot of ROI from using WooCommerce
  • While it is easy to set up, it doesn't handle things like marketing, emails, or promotion to build up sales
  • It can easily integrate with most email marketing, making follow-up emails easy to set up.
Megan Bailey | TrustRadius Reviewer

Pricing Details

Klarna Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WooCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Klarna Checkout
5.0
WooCommerce
9.2

Likelihood to Renew

Klarna Checkout
WooCommerce
10.0

Usability

Klarna Checkout
WooCommerce
9.0

Support Rating

Klarna Checkout
WooCommerce
5.0

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