Likelihood to Recommend
Easy for end-users to experience the workflow and processes (i.e. low entry barrier) and handle the tool. Easy for facilitators to create a digital board and to animate and create a good remote real-time or asynchronous experience. Moreover, it allows building Customer Journey Maps (CJM) for my end-users with very low time invested and a high level of reusability.
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My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
Read full review Pros There are many templates available in the library: very useful for organizing a workshop that always requires a method to support collective intelligence. Klaxoon is great for working collaboratively at the same time. It is really visual and not very difficult to use. It has different kinds of interesting features, but you have to know about them. Blackboard principle, confidentiality of contributions Read full review History tracking for any changes made to data. Tracks all milestones and retains records for lifetime of account. Easy extracting for reporting purposes. Read full review Cons From a user perspective I would say klaxoon offers all the good stuff. A few functions could be more developed like survey. I personally had troubled organizing some of the boards to have the data from them exported in a nice way. Hard to find more negative sides, but more templates for more use cases would always be nice :-) Read full review Not a good fit for all types of projects Very Complex Read full review Support Rating
I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
Read full review Alternatives Considered
we are trying many visual collaboration applications. and we will choose the application that will offer us a more interactive environment.
is a very similar app and surpasses Klaxoon in terms of interface and simplicity. But Klaxoon is more successful with pre-designed boards.
is a different concept and lags behind Klaxoon in terms of workspace.
Read full review When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more. We replaced that tool with Redmine. It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine's price was right if you installed it locally and was probably still cheaper if you used their SAAS version. Jira, on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira, but I think it didn't work for other teams. Read full review Return on Investment Klaxoon allows working in a group easily at the same time for people in different places. So the main benefit is to work collaboratively and to come back to the work anytime we want. It was especially important during the Covid period when we could not organize on-site sessions with a real post-it. It helps also for online training or digital adoption thanks to the possibility to define the digital training journey with Module/Quiz sessions/Surveys. we benefited from strong support from the Customer management services of Klaxoon to kick off the solution in a very good way. Read full review Reduction in costs on materials (i.e. - paper documentation) Improved efficiency given that our field members need to report back on an hourly basis Web based platform allows anyone access to the same information Read full review ScreenShots